ABCF User Survey

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* 1. What is your level of satisfaction with the following in relation to the Antibody and Bioresource Core Facility:

  Very Low Low Moderate High Very high Not applicable
Access to services and instruments
Timeliness of delivery of service/product/data
Type of instruments
Condition/maintenance of the instruments
Staff knowledge and expertise
Professionalism of Center staff
Reliability
Consultation services/assay development
Data analysis
Training (content and quality)
Communication by the Center Staff
Usage fee rates
Outreach/information about Center services and instruments (i.e., does the Center adequately advertise its services and expertise?)
Relevant and timely improvements and/or additions to services/instrumentation

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* 2. Please comment on services/products that the Antibody and Bioresource Core Facility needs to improve. For the service/product referenced above as needing improvement, how critical to your research is it to have this service/product available from a Resource Center?

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* 3. Are there services/products/instruments not currently available in University Resource Centers that you recommend the University pursue making available in the Antibody and Bioresource Core Facility?

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* 4. Does your Laboratory obtain services similar to those offered by the Antibody and Bioresource Core Facility from a different source?

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