Customer Satisfaction Survey

Please be advised that our Court does not accept the filing of new cases via e-mail or website posting. If you feel you have been legally wronged or injured in a way the Court can address, please file a formal complaint with the Court. A copy of the Court's General Civil Case Filings Requirements can be found on our website under General Information. Formal complaints filed by pro se (by individuals on their own behalf without the aid of an attorney), must be conventionally filed in paper format at one of our Clerk's Offices locations and must be accompanied by appropriate filing fees.

If you are trying to contact the Jury Department - please call (305) 523-5190.

Please take a moment to complete this evaluation.

Question Title

* 1. In what capacity do you interact with the Clerk's Office?

Attorney

Pro Se Litigant

Government Employee

General Public

Paralegal/Secretary

Question Title

* 2. What office do you conduct business with most often?

Miami

Fort Lauderdale

West Palm Beach

Fort Pierce

Key West

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* 3. Tell us how we served you?

In Person

Over the phone

E-mail support

Website

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* 4. Please rate the following:

	0=No Effort	1=Needs Improvement	2=Good Job	3=Went Above & Beyond
Helpfulness	Helpfulness 0=No Effort	Helpfulness 1=Needs Improvement	Helpfulness 2=Good Job	Helpfulness 3=Went Above & Beyond
Courtesy	Courtesy 0=No Effort	Courtesy 1=Needs Improvement	Courtesy 2=Good Job	Courtesy 3=Went Above & Beyond
Knowledge	Knowledge 0=No Effort	Knowledge 1=Needs Improvement	Knowledge 2=Good Job	Knowledge 3=Went Above & Beyond
Consistency of information	Consistency of information 0=No Effort	Consistency of information 1=Needs Improvement	Consistency of information 2=Good Job	Consistency of information 3=Went Above & Beyond
Waiting time to be helped	Waiting time to be helped 0=No Effort	Waiting time to be helped 1=Needs Improvement	Waiting time to be helped 2=Good Job	Waiting time to be helped 3=Went Above & Beyond
Returning phone calls or emails	Returning phone calls or emails 0=No Effort	Returning phone calls or emails 1=Needs Improvement	Returning phone calls or emails 2=Good Job	Returning phone calls or emails 3=Went Above & Beyond
Overall satisfaction	Overall satisfaction 0=No Effort	Overall satisfaction 1=Needs Improvement	Overall satisfaction 2=Good Job	Overall satisfaction 3=Went Above & Beyond

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* 5. What did we do right?

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* 6. What can we do better?

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* 7. Name of the employee(s) who assisted you?

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* 8. Do you want someone to contact you? If Yes, please provide the requested information below.

Yes

Question Title

* 9. Your name, phone number and/or email address. We will only contact you if it is requested.

Name

Phone