Customer Feedback Survey Question Title * 1. How would you rate your level of satisfaction with EAI’s customer service? Very satisfied—no improvement necessary Satisfied—needs minor improvement Dissatisfied—needs a few improvements Very dissatisfied—needs considerable improvements Question Title * 2. How would you rate the overall quality of data generated by EAI? Excellent Good Fair Poor Question Title * 3. How would you rate your level of satisfaction with EAI’s Turn Around Time? Very satisfied—always on time or early Satisfied—usually on time Dissatisfied—usually late Very dissatisfied—very late and I need to call in for status Question Title * 4. How satisfied are you with EAI’s Reporting Format? Very satisfied—clear and concise Satisfied—easy to understand but I’d like more information Dissatisfied—I always have to call for clarification Very dissatisfied—confusing Question Title * 5. Is there a specific suggestion or area of improvement you would like to see? Done
