Customer Satisfaction Survey Question Title * 1. Please rate the level of service provided by TridentCare Exceeds expectations Meets expectations Does not meet expectations Question Title * 2. If TridentCare is not meeting or exceeding your expectations, what can we do to improve? Question Title * 3. Please rate the level of support your receive from your TridentCare Territory Manager Exceeds expectations Meets expectations Does not meet expectations Question Title * 4. If your Territory Manager is not meeting or exceeding your expectations, what can they do to improve? Question Title * 5. Please rate the level of service you receive when communicating with TridentCare Customer Service Exceeds expectations Meets expectations Does not meet expectations Not applicable, I have not used this service Question Title * 6. When contacting TridentCare Customer Service, how long does it generally take before you are connected with a TridentCare team member? Connected within 1-5 minutes Connected within 5-10 minutes Connected within 11 minutes or longer Question Title * 7. Would you recommend TridentCare to others seeking mobile diagnostic services (imaging, laboratory, clinical services, etc.)? Very likely Somewhat likely Unlikely Question Title * 8. Please use this space to provide any additional comments or suggestions you may have related to the services we provide. Question Title * 9. Your survey will remain confidential. However, if you want to provide your contact information to allow for a prompt follow-up, please provide information below. Name Company Email Address Phone Number Done
