Wide Area Networking Equipment - Archive

Question Title

* 1. Please indicate which of the following services your company currently uses for WAN communications among your various sites.

The question refers to your view of the service delivered, not the service provider's core network infrastructure. For instance, if you use frame relay service, but you happen to know that the service provider uses ATM to transport the traffic, this is a frame relay service and not an ATM service.

Please check all that apply.

Frame relay

ATM

MPLS-based Private IP VPN (including IP-enabled frame relay)

Internet-based (IP-Sec) VPN

Dedicated transmission service (Private line) at T1/E1 speeds or less

Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET

Other (please specify)

Question Title

* 2. For each of the services listed below, please indicate your plans to increase or decrease your dependence on and use of the service category over the next year.

	Significantly decrease use	Decrease use somewhat	Little or no change	Increase use somewhat	Significantly increase use	Don't know or N/A
Frame relay	Frame relay Significantly decrease use	Frame relay Decrease use somewhat	Frame relay Little or no change	Frame relay Increase use somewhat	Frame relay Significantly increase use	Frame relay Don't know or N/A
ATM	ATM Significantly decrease use	ATM Decrease use somewhat	ATM Little or no change	ATM Increase use somewhat	ATM Significantly increase use	ATM Don't know or N/A
MPLS-based Private IP VPN (including IP-enabled frame relay)	MPLS-based Private IP VPN (including IP-enabled frame relay) Significantly decrease use	MPLS-based Private IP VPN (including IP-enabled frame relay) Decrease use somewhat	MPLS-based Private IP VPN (including IP-enabled frame relay) Little or no change	MPLS-based Private IP VPN (including IP-enabled frame relay) Increase use somewhat	MPLS-based Private IP VPN (including IP-enabled frame relay) Significantly increase use	MPLS-based Private IP VPN (including IP-enabled frame relay) Don't know or N/A
Internet-based (IP-Sec) VPN	Internet-based (IP-Sec) VPN Significantly decrease use	Internet-based (IP-Sec) VPN Decrease use somewhat	Internet-based (IP-Sec) VPN Little or no change	Internet-based (IP-Sec) VPN Increase use somewhat	Internet-based (IP-Sec) VPN Significantly increase use	Internet-based (IP-Sec) VPN Don't know or N/A
Dedicated transmission service (Private line) at T1/E1 speeds or less	Dedicated transmission service (Private line) at T1/E1 speeds or less Significantly decrease use	Dedicated transmission service (Private line) at T1/E1 speeds or less Decrease use somewhat	Dedicated transmission service (Private line) at T1/E1 speeds or less Little or no change	Dedicated transmission service (Private line) at T1/E1 speeds or less Increase use somewhat	Dedicated transmission service (Private line) at T1/E1 speeds or less Significantly increase use	Dedicated transmission service (Private line) at T1/E1 speeds or less Don't know or N/A
Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Significantly decrease use	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Decrease use somewhat	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Little or no change	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Increase use somewhat	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Significantly increase use	Dedicated transmission service (Private line) at T3/E3 speeds or above, including SONET Don't know or N/A

Question Title

* 3. Please indicate which of the following types of networking equipment you currently use in your network. Please also indicate whether you own the equipment or it is supplied as a part of a managed service.

	We currently own the equipment	Currently supplied as a part of a managed service	Currently a mix of owned and managed service	Plan to start using within the next 12 months	Don't use / Don't know
Routers	Routers We currently own the equipment	Routers Currently supplied as a part of a managed service	Routers Currently a mix of owned and managed service	Routers Plan to start using within the next 12 months	Routers Don't use / Don't know
CSU/DSUs (basic and/or integrated into router)	CSU/DSUs (basic and/or integrated into router) We currently own the equipment	CSU/DSUs (basic and/or integrated into router) Currently supplied as a part of a managed service	CSU/DSUs (basic and/or integrated into router) Currently a mix of owned and managed service	CSU/DSUs (basic and/or integrated into router) Plan to start using within the next 12 months	CSU/DSUs (basic and/or integrated into router) Don't use / Don't know
Intelligent CSU/DSUs for network monitoring	Intelligent CSU/DSUs for network monitoring We currently own the equipment	Intelligent CSU/DSUs for network monitoring Currently supplied as a part of a managed service	Intelligent CSU/DSUs for network monitoring Currently a mix of owned and managed service	Intelligent CSU/DSUs for network monitoring Plan to start using within the next 12 months	Intelligent CSU/DSUs for network monitoring Don't use / Don't know
WAN Network monitoring	WAN Network monitoring We currently own the equipment	WAN Network monitoring Currently supplied as a part of a managed service	WAN Network monitoring Currently a mix of owned and managed service	WAN Network monitoring Plan to start using within the next 12 months	WAN Network monitoring Don't use / Don't know
Traffic shaping	Traffic shaping We currently own the equipment	Traffic shaping Currently supplied as a part of a managed service	Traffic shaping Currently a mix of owned and managed service	Traffic shaping Plan to start using within the next 12 months	Traffic shaping Don't use / Don't know
Compression	Compression We currently own the equipment	Compression Currently supplied as a part of a managed service	Compression Currently a mix of owned and managed service	Compression Plan to start using within the next 12 months	Compression Don't use / Don't know
Server load balancing	Server load balancing We currently own the equipment	Server load balancing Currently supplied as a part of a managed service	Server load balancing Currently a mix of owned and managed service	Server load balancing Plan to start using within the next 12 months	Server load balancing Don't use / Don't know
SSL acceleration	SSL acceleration We currently own the equipment	SSL acceleration Currently supplied as a part of a managed service	SSL acceleration Currently a mix of owned and managed service	SSL acceleration Plan to start using within the next 12 months	SSL acceleration Don't use / Don't know
IP-Sec VPN appliance functions	IP-Sec VPN appliance functions We currently own the equipment	IP-Sec VPN appliance functions Currently supplied as a part of a managed service	IP-Sec VPN appliance functions Currently a mix of owned and managed service	IP-Sec VPN appliance functions Plan to start using within the next 12 months	IP-Sec VPN appliance functions Don't use / Don't know
Application-layer performance management	Application-layer performance management We currently own the equipment	Application-layer performance management Currently supplied as a part of a managed service	Application-layer performance management Currently a mix of owned and managed service	Application-layer performance management Plan to start using within the next 12 months	Application-layer performance management Don't use / Don't know
Network Intrusion detection/prevention systems	Network Intrusion detection/prevention systems We currently own the equipment	Network Intrusion detection/prevention systems Currently supplied as a part of a managed service	Network Intrusion detection/prevention systems Currently a mix of owned and managed service	Network Intrusion detection/prevention systems Plan to start using within the next 12 months	Network Intrusion detection/prevention systems Don't use / Don't know
Stateful inspection firewalls	Stateful inspection firewalls We currently own the equipment	Stateful inspection firewalls Currently supplied as a part of a managed service	Stateful inspection firewalls Currently a mix of owned and managed service	Stateful inspection firewalls Plan to start using within the next 12 months	Stateful inspection firewalls Don't use / Don't know
Application-based firewalls	Application-based firewalls We currently own the equipment	Application-based firewalls Currently supplied as a part of a managed service	Application-based firewalls Currently a mix of owned and managed service	Application-based firewalls Plan to start using within the next 12 months	Application-based firewalls Don't use / Don't know
Configuration and change management	Configuration and change management We currently own the equipment	Configuration and change management Currently supplied as a part of a managed service	Configuration and change management Currently a mix of owned and managed service	Configuration and change management Plan to start using within the next 12 months	Configuration and change management Don't use / Don't know

Question Title

* 4. For each of the types of equipment listed below, please indicate your current level of satisfaction using a scale from 1 (not satisfied) to 5 (highly satisfied).

	1 Not Satisfied	2	3	4	5 Highly Satisfied	Don't know or N/A
Routers	Routers 1 Not Satisfied	Routers 2	Routers 3	Routers 4	Routers 5 Highly Satisfied	Routers Don't know or N/A
CSU/DSUs (basic and/or integrated into router)	CSU/DSUs (basic and/or integrated into router) 1 Not Satisfied	CSU/DSUs (basic and/or integrated into router) 2	CSU/DSUs (basic and/or integrated into router) 3	CSU/DSUs (basic and/or integrated into router) 4	CSU/DSUs (basic and/or integrated into router) 5 Highly Satisfied	CSU/DSUs (basic and/or integrated into router) Don't know or N/A
Intelligent CSU/DSUs for network monitoring	Intelligent CSU/DSUs for network monitoring 1 Not Satisfied	Intelligent CSU/DSUs for network monitoring 2	Intelligent CSU/DSUs for network monitoring 3	Intelligent CSU/DSUs for network monitoring 4	Intelligent CSU/DSUs for network monitoring 5 Highly Satisfied	Intelligent CSU/DSUs for network monitoring Don't know or N/A
WAN Network monitoring	WAN Network monitoring 1 Not Satisfied	WAN Network monitoring 2	WAN Network monitoring 3	WAN Network monitoring 4	WAN Network monitoring 5 Highly Satisfied	WAN Network monitoring Don't know or N/A
Traffic shaping	Traffic shaping 1 Not Satisfied	Traffic shaping 2	Traffic shaping 3	Traffic shaping 4	Traffic shaping 5 Highly Satisfied	Traffic shaping Don't know or N/A
Compression	Compression 1 Not Satisfied	Compression 2	Compression 3	Compression 4	Compression 5 Highly Satisfied	Compression Don't know or N/A
Server load balancing	Server load balancing 1 Not Satisfied	Server load balancing 2	Server load balancing 3	Server load balancing 4	Server load balancing 5 Highly Satisfied	Server load balancing Don't know or N/A
SSL acceleration	SSL acceleration 1 Not Satisfied	SSL acceleration 2	SSL acceleration 3	SSL acceleration 4	SSL acceleration 5 Highly Satisfied	SSL acceleration Don't know or N/A
IP-Sec VPN appliance functions	IP-Sec VPN appliance functions 1 Not Satisfied	IP-Sec VPN appliance functions 2	IP-Sec VPN appliance functions 3	IP-Sec VPN appliance functions 4	IP-Sec VPN appliance functions 5 Highly Satisfied	IP-Sec VPN appliance functions Don't know or N/A
Application-layer performance management	Application-layer performance management 1 Not Satisfied	Application-layer performance management 2	Application-layer performance management 3	Application-layer performance management 4	Application-layer performance management 5 Highly Satisfied	Application-layer performance management Don't know or N/A
Network Intrusion detection/prevention systems	Network Intrusion detection/prevention systems 1 Not Satisfied	Network Intrusion detection/prevention systems 2	Network Intrusion detection/prevention systems 3	Network Intrusion detection/prevention systems 4	Network Intrusion detection/prevention systems 5 Highly Satisfied	Network Intrusion detection/prevention systems Don't know or N/A
Stateful inspection firewalls	Stateful inspection firewalls 1 Not Satisfied	Stateful inspection firewalls 2	Stateful inspection firewalls 3	Stateful inspection firewalls 4	Stateful inspection firewalls 5 Highly Satisfied	Stateful inspection firewalls Don't know or N/A
Application-based firewalls	Application-based firewalls 1 Not Satisfied	Application-based firewalls 2	Application-based firewalls 3	Application-based firewalls 4	Application-based firewalls 5 Highly Satisfied	Application-based firewalls Don't know or N/A
Configuration and change management	Configuration and change management 1 Not Satisfied	Configuration and change management 2	Configuration and change management 3	Configuration and change management 4	Configuration and change management 5 Highly Satisfied	Configuration and change management Don't know or N/A

Question Title

* 5. For each of the types of equipment listed below, please indicate your plans to increase or decrease your dependence on and use of this equipment category over the next year.

	Significantly decrease use	Decrease use somewhat	Little or no change	Increase use somewhat	Significantly increase use	Don't know or N/A
Routers	Routers Significantly decrease use	Routers Decrease use somewhat	Routers Little or no change	Routers Increase use somewhat	Routers Significantly increase use	Routers Don't know or N/A
CSU/DSUs (basic and/or integrated into router)	CSU/DSUs (basic and/or integrated into router) Significantly decrease use	CSU/DSUs (basic and/or integrated into router) Decrease use somewhat	CSU/DSUs (basic and/or integrated into router) Little or no change	CSU/DSUs (basic and/or integrated into router) Increase use somewhat	CSU/DSUs (basic and/or integrated into router) Significantly increase use	CSU/DSUs (basic and/or integrated into router) Don't know or N/A
Intelligent CSU/DSUs for network monitoring	Intelligent CSU/DSUs for network monitoring Significantly decrease use	Intelligent CSU/DSUs for network monitoring Decrease use somewhat	Intelligent CSU/DSUs for network monitoring Little or no change	Intelligent CSU/DSUs for network monitoring Increase use somewhat	Intelligent CSU/DSUs for network monitoring Significantly increase use	Intelligent CSU/DSUs for network monitoring Don't know or N/A
WAN Network monitoring	WAN Network monitoring Significantly decrease use	WAN Network monitoring Decrease use somewhat	WAN Network monitoring Little or no change	WAN Network monitoring Increase use somewhat	WAN Network monitoring Significantly increase use	WAN Network monitoring Don't know or N/A
Traffic shaping	Traffic shaping Significantly decrease use	Traffic shaping Decrease use somewhat	Traffic shaping Little or no change	Traffic shaping Increase use somewhat	Traffic shaping Significantly increase use	Traffic shaping Don't know or N/A
Compression	Compression Significantly decrease use	Compression Decrease use somewhat	Compression Little or no change	Compression Increase use somewhat	Compression Significantly increase use	Compression Don't know or N/A
Server load balancing	Server load balancing Significantly decrease use	Server load balancing Decrease use somewhat	Server load balancing Little or no change	Server load balancing Increase use somewhat	Server load balancing Significantly increase use	Server load balancing Don't know or N/A
SSL acceleration	SSL acceleration Significantly decrease use	SSL acceleration Decrease use somewhat	SSL acceleration Little or no change	SSL acceleration Increase use somewhat	SSL acceleration Significantly increase use	SSL acceleration Don't know or N/A
IP-Sec VPN appliance functions	IP-Sec VPN appliance functions Significantly decrease use	IP-Sec VPN appliance functions Decrease use somewhat	IP-Sec VPN appliance functions Little or no change	IP-Sec VPN appliance functions Increase use somewhat	IP-Sec VPN appliance functions Significantly increase use	IP-Sec VPN appliance functions Don't know or N/A
Application-layer performance management	Application-layer performance management Significantly decrease use	Application-layer performance management Decrease use somewhat	Application-layer performance management Little or no change	Application-layer performance management Increase use somewhat	Application-layer performance management Significantly increase use	Application-layer performance management Don't know or N/A
Network Intrusion detection/prevention systems	Network Intrusion detection/prevention systems Significantly decrease use	Network Intrusion detection/prevention systems Decrease use somewhat	Network Intrusion detection/prevention systems Little or no change	Network Intrusion detection/prevention systems Increase use somewhat	Network Intrusion detection/prevention systems Significantly increase use	Network Intrusion detection/prevention systems Don't know or N/A
Stateful inspection firewalls	Stateful inspection firewalls Significantly decrease use	Stateful inspection firewalls Decrease use somewhat	Stateful inspection firewalls Little or no change	Stateful inspection firewalls Increase use somewhat	Stateful inspection firewalls Significantly increase use	Stateful inspection firewalls Don't know or N/A
Application-based firewalls	Application-based firewalls Significantly decrease use	Application-based firewalls Decrease use somewhat	Application-based firewalls Little or no change	Application-based firewalls Increase use somewhat	Application-based firewalls Significantly increase use	Application-based firewalls Don't know or N/A
Configuration and change management	Configuration and change management Significantly decrease use	Configuration and change management Decrease use somewhat	Configuration and change management Little or no change	Configuration and change management Increase use somewhat	Configuration and change management Significantly increase use	Configuration and change management Don't know or N/A

Question Title

* 6. Do you see each of the functions below as being best performed as a task that is distributed throughout the network or as a task that is primarily performed at one or a few major processing sites?

	Highly distributed	Somewhat distributed	Somewhat centralized	Highly centralized	Don't know / Don't use
WAN Network monitoring	WAN Network monitoring Highly distributed	WAN Network monitoring Somewhat distributed	WAN Network monitoring Somewhat centralized	WAN Network monitoring Highly centralized	WAN Network monitoring Don't know / Don't use
Traffic shaping	Traffic shaping Highly distributed	Traffic shaping Somewhat distributed	Traffic shaping Somewhat centralized	Traffic shaping Highly centralized	Traffic shaping Don't know / Don't use
Compression	Compression Highly distributed	Compression Somewhat distributed	Compression Somewhat centralized	Compression Highly centralized	Compression Don't know / Don't use
Server load balancing	Server load balancing Highly distributed	Server load balancing Somewhat distributed	Server load balancing Somewhat centralized	Server load balancing Highly centralized	Server load balancing Don't know / Don't use
SSL acceleration	SSL acceleration Highly distributed	SSL acceleration Somewhat distributed	SSL acceleration Somewhat centralized	SSL acceleration Highly centralized	SSL acceleration Don't know / Don't use
IP-Sec VPN appliance functions	IP-Sec VPN appliance functions Highly distributed	IP-Sec VPN appliance functions Somewhat distributed	IP-Sec VPN appliance functions Somewhat centralized	IP-Sec VPN appliance functions Highly centralized	IP-Sec VPN appliance functions Don't know / Don't use
Application-layer performance management	Application-layer performance management Highly distributed	Application-layer performance management Somewhat distributed	Application-layer performance management Somewhat centralized	Application-layer performance management Highly centralized	Application-layer performance management Don't know / Don't use
Network Intrusion detection/prevention systems	Network Intrusion detection/prevention systems Highly distributed	Network Intrusion detection/prevention systems Somewhat distributed	Network Intrusion detection/prevention systems Somewhat centralized	Network Intrusion detection/prevention systems Highly centralized	Network Intrusion detection/prevention systems Don't know / Don't use
Stateful inspection firewalls	Stateful inspection firewalls Highly distributed	Stateful inspection firewalls Somewhat distributed	Stateful inspection firewalls Somewhat centralized	Stateful inspection firewalls Highly centralized	Stateful inspection firewalls Don't know / Don't use
Application-based firewalls	Application-based firewalls Highly distributed	Application-based firewalls Somewhat distributed	Application-based firewalls Somewhat centralized	Application-based firewalls Highly centralized	Application-based firewalls Don't know / Don't use
Configuration and change management	Configuration and change management Highly distributed	Configuration and change management Somewhat distributed	Configuration and change management Somewhat centralized	Configuration and change management Highly centralized	Configuration and change management Don't know / Don't use

Question Title

* 7. To what extent is it important for your WAN networking equipment to support each of the following as an access technology? Please check all that apply.

	Not at all important	Somewhat important	Very important	Critical	Don't know / Don't use
Traditional leased line at speeds up to and including T1/E1	Traditional leased line at speeds up to and including T1/E1 Not at all important	Traditional leased line at speeds up to and including T1/E1 Somewhat important	Traditional leased line at speeds up to and including T1/E1 Very important	Traditional leased line at speeds up to and including T1/E1 Critical	Traditional leased line at speeds up to and including T1/E1 Don't know / Don't use
Traditional leased line at speeds above T1/E1	Traditional leased line at speeds above T1/E1 Not at all important	Traditional leased line at speeds above T1/E1 Somewhat important	Traditional leased line at speeds above T1/E1 Very important	Traditional leased line at speeds above T1/E1 Critical	Traditional leased line at speeds above T1/E1 Don't know / Don't use
Metro Ethernet	Metro Ethernet Not at all important	Metro Ethernet Somewhat important	Metro Ethernet Very important	Metro Ethernet Critical	Metro Ethernet Don't know / Don't use
SONET (OC-3 or above)	SONET (OC-3 or above) Not at all important	SONET (OC-3 or above) Somewhat important	SONET (OC-3 or above) Very important	SONET (OC-3 or above) Critical	SONET (OC-3 or above) Don't know / Don't use
Cable modem	Cable modem Not at all important	Cable modem Somewhat important	Cable modem Very important	Cable modem Critical	Cable modem Don't know / Don't use
Business class DSL	Business class DSL Not at all important	Business class DSL Somewhat important	Business class DSL Very important	Business class DSL Critical	Business class DSL Don't know / Don't use
Consumer class DSL	Consumer class DSL Not at all important	Consumer class DSL Somewhat important	Consumer class DSL Very important	Consumer class DSL Critical	Consumer class DSL Don't know / Don't use
Frame relay	Frame relay Not at all important	Frame relay Somewhat important	Frame relay Very important	Frame relay Critical	Frame relay Don't know / Don't use

Question Title

* 8. Using a scale of 1 (not at all important) to 5 (critical), how important is it to solve each of the following problems with your WAN networking equipment?

	1 Not at all important	2	3	4	5 Critical	N/A
Jitter (variable latency)	Jitter (variable latency) 1 Not at all important	Jitter (variable latency) 2	Jitter (variable latency) 3	Jitter (variable latency) 4	Jitter (variable latency) 5 Critical	Jitter (variable latency) N/A
Overall management and control	Overall management and control 1 Not at all important	Overall management and control 2	Overall management and control 3	Overall management and control 4	Overall management and control 5 Critical	Overall management and control N/A
Better bandwidth utilization	Better bandwidth utilization 1 Not at all important	Better bandwidth utilization 2	Better bandwidth utilization 3	Better bandwidth utilization 4	Better bandwidth utilization 5 Critical	Better bandwidth utilization N/A
Ensuring performance of key applications	Ensuring performance of key applications 1 Not at all important	Ensuring performance of key applications 2	Ensuring performance of key applications 3	Ensuring performance of key applications 4	Ensuring performance of key applications 5 Critical	Ensuring performance of key applications N/A
Controlling unimportant/rogue applications	Controlling unimportant/rogue applications 1 Not at all important	Controlling unimportant/rogue applications 2	Controlling unimportant/rogue applications 3	Controlling unimportant/rogue applications 4	Controlling unimportant/rogue applications 5 Critical	Controlling unimportant/rogue applications N/A
End-to-end traffic shaping	End-to-end traffic shaping 1 Not at all important	End-to-end traffic shaping 2	End-to-end traffic shaping 3	End-to-end traffic shaping 4	End-to-end traffic shaping 5 Critical	End-to-end traffic shaping N/A
Latency	Latency 1 Not at all important	Latency 2	Latency 3	Latency 4	Latency 5 Critical	Latency N/A
Protecting corporate resources	Protecting corporate resources 1 Not at all important	Protecting corporate resources 2	Protecting corporate resources 3	Protecting corporate resources 4	Protecting corporate resources 5 Critical	Protecting corporate resources N/A
SLA compliance verification	SLA compliance verification 1 Not at all important	SLA compliance verification 2	SLA compliance verification 3	SLA compliance verification 4	SLA compliance verification 5 Critical	SLA compliance verification N/A

Question Title

* 9. Using a scale of 1 (Not at all significant) to 5 (Extremely significant), how significant is each of the following factors in your choice of new WAN networking equipment?

	1 Not at all significant	2	3	4	5 Extremely significant	N/A
Initial cost	Initial cost 1 Not at all significant	Initial cost 2	Initial cost 3	Initial cost 4	Initial cost 5 Extremely significant	Initial cost N/A
Low operational cost (set-and-forget)	Low operational cost (set-and-forget) 1 Not at all significant	Low operational cost (set-and-forget) 2	Low operational cost (set-and-forget) 3	Low operational cost (set-and-forget) 4	Low operational cost (set-and-forget) 5 Extremely significant	Low operational cost (set-and-forget) N/A
Manufacturer brand	Manufacturer brand 1 Not at all significant	Manufacturer brand 2	Manufacturer brand 3	Manufacturer brand 4	Manufacturer brand 5 Extremely significant	Manufacturer brand N/A
Service provider compliance certification	Service provider compliance certification 1 Not at all significant	Service provider compliance certification 2	Service provider compliance certification 3	Service provider compliance certification 4	Service provider compliance certification 5 Extremely significant	Service provider compliance certification N/A
Ease of deployment/use	Ease of deployment/use 1 Not at all significant	Ease of deployment/use 2	Ease of deployment/use 3	Ease of deployment/use 4	Ease of deployment/use 5 Extremely significant	Ease of deployment/use N/A
Comprehensive feature set	Comprehensive feature set 1 Not at all significant	Comprehensive feature set 2	Comprehensive feature set 3	Comprehensive feature set 4	Comprehensive feature set 5 Extremely significant	Comprehensive feature set N/A
Solves a single problem very well	Solves a single problem very well 1 Not at all significant	Solves a single problem very well 2	Solves a single problem very well 3	Solves a single problem very well 4	Solves a single problem very well 5 Extremely significant	Solves a single problem very well N/A
Total cost of ownership (TCO)	Total cost of ownership (TCO) 1 Not at all significant	Total cost of ownership (TCO) 2	Total cost of ownership (TCO) 3	Total cost of ownership (TCO) 4	Total cost of ownership (TCO) 5 Extremely significant	Total cost of ownership (TCO) N/A
Adherence to standards	Adherence to standards 1 Not at all significant	Adherence to standards 2	Adherence to standards 3	Adherence to standards 4	Adherence to standards 5 Extremely significant	Adherence to standards N/A

Question Title

* 10. Please indicate which of the following you consider to be MAJOR POSITIVE factors that are accelerating your decision to upgrade your current WAN networking equipment. Please check no more than THREE of the items below as MAJOR factors.

Making my network less complex and easier to manage

Standardize on same equipment for entire network

Lower long-term cost of ownership

Need new functions

Consolidation of functionality

Dissatisfied with current equipment performance

Need to support higher speeds

Support for new services

Other (please specify)

Question Title

* 11. Please indicate which of the following you consider to be MAJOR NEGATIVE factors that are inhibiting or delaying your decision to upgrade your current WAN networking equipment. Please check no more than THREE of the items below as MAJOR factors.

Can't quantify benefits for branch office users

Current equipment is not sufficiently depreciated

High cost of ownership

Staff time/training expense

Lack of budget

Marketplace is confusing

Waiting for more integrated functions in equipment

Too many standards

Complex integration

High equipment prices

Not enough standards

Not needed; current equipment is performing as needed

Don't have time to evaluate

Other (please specify)

Question Title

* 12. What do you see as the most appropriate place for each of the following functions to reside within the network?

	Single-purpose stand-alone appliance	Part of a multifunction appliance	Integrated into the router	Network-based service	Don't know / Don't need
WAN Network monitoring	WAN Network monitoring Single-purpose stand-alone appliance	WAN Network monitoring Part of a multifunction appliance	WAN Network monitoring Integrated into the router	WAN Network monitoring Network-based service	WAN Network monitoring Don't know / Don't need
Traffic shaping	Traffic shaping Single-purpose stand-alone appliance	Traffic shaping Part of a multifunction appliance	Traffic shaping Integrated into the router	Traffic shaping Network-based service	Traffic shaping Don't know / Don't need
Compression	Compression Single-purpose stand-alone appliance	Compression Part of a multifunction appliance	Compression Integrated into the router	Compression Network-based service	Compression Don't know / Don't need
Server load balancing	Server load balancing Single-purpose stand-alone appliance	Server load balancing Part of a multifunction appliance	Server load balancing Integrated into the router	Server load balancing Network-based service	Server load balancing Don't know / Don't need
SSL acceleration	SSL acceleration Single-purpose stand-alone appliance	SSL acceleration Part of a multifunction appliance	SSL acceleration Integrated into the router	SSL acceleration Network-based service	SSL acceleration Don't know / Don't need
IP-Sec VPN appliance functions	IP-Sec VPN appliance functions Single-purpose stand-alone appliance	IP-Sec VPN appliance functions Part of a multifunction appliance	IP-Sec VPN appliance functions Integrated into the router	IP-Sec VPN appliance functions Network-based service	IP-Sec VPN appliance functions Don't know / Don't need
Application-layer performance management	Application-layer performance management Single-purpose stand-alone appliance	Application-layer performance management Part of a multifunction appliance	Application-layer performance management Integrated into the router	Application-layer performance management Network-based service	Application-layer performance management Don't know / Don't need
Network Intrusion detection/prevention systems	Network Intrusion detection/prevention systems Single-purpose stand-alone appliance	Network Intrusion detection/prevention systems Part of a multifunction appliance	Network Intrusion detection/prevention systems Integrated into the router	Network Intrusion detection/prevention systems Network-based service	Network Intrusion detection/prevention systems Don't know / Don't need
Stateful inspection firewalls	Stateful inspection firewalls Single-purpose stand-alone appliance	Stateful inspection firewalls Part of a multifunction appliance	Stateful inspection firewalls Integrated into the router	Stateful inspection firewalls Network-based service	Stateful inspection firewalls Don't know / Don't need
Application-based firewalls	Application-based firewalls Single-purpose stand-alone appliance	Application-based firewalls Part of a multifunction appliance	Application-based firewalls Integrated into the router	Application-based firewalls Network-based service	Application-based firewalls Don't know / Don't need
Configuration and change management	Configuration and change management Single-purpose stand-alone appliance	Configuration and change management Part of a multifunction appliance	Configuration and change management Integrated into the router	Configuration and change management Network-based service	Configuration and change management Don't know / Don't need

Question Title

* 13. Using a scale of 1 (Not effective) to 5 (Extremely effective), how effective have you been in dealing with each of the following issues in your WAN:

	1 Not at all effective	2	3	4	5 Extremely effective	N/A
Controlling unwanted P2P and recreational traffic	Controlling unwanted P2P and recreational traffic 1 Not at all effective	Controlling unwanted P2P and recreational traffic 2	Controlling unwanted P2P and recreational traffic 3	Controlling unwanted P2P and recreational traffic 4	Controlling unwanted P2P and recreational traffic 5 Extremely effective	Controlling unwanted P2P and recreational traffic N/A
Containing/blocking potentially malicious traffic	Containing/blocking potentially malicious traffic 1 Not at all effective	Containing/blocking potentially malicious traffic 2	Containing/blocking potentially malicious traffic 3	Containing/blocking potentially malicious traffic 4	Containing/blocking potentially malicious traffic 5 Extremely effective	Containing/blocking potentially malicious traffic N/A
Ensuring QoS for VoIP traffic	Ensuring QoS for VoIP traffic 1 Not at all effective	Ensuring QoS for VoIP traffic 2	Ensuring QoS for VoIP traffic 3	Ensuring QoS for VoIP traffic 4	Ensuring QoS for VoIP traffic 5 Extremely effective	Ensuring QoS for VoIP traffic N/A
Ensuring QoS for business-critical applications	Ensuring QoS for business-critical applications 1 Not at all effective	Ensuring QoS for business-critical applications 2	Ensuring QoS for business-critical applications 3	Ensuring QoS for business-critical applications 4	Ensuring QoS for business-critical applications 5 Extremely effective	Ensuring QoS for business-critical applications N/A
Gaining complete visibility into application-level traffic	Gaining complete visibility into application-level traffic 1 Not at all effective	Gaining complete visibility into application-level traffic 2	Gaining complete visibility into application-level traffic 3	Gaining complete visibility into application-level traffic 4	Gaining complete visibility into application-level traffic 5 Extremely effective	Gaining complete visibility into application-level traffic N/A
Consistently minimizing congestion on WAN links	Consistently minimizing congestion on WAN links 1 Not at all effective	Consistently minimizing congestion on WAN links 2	Consistently minimizing congestion on WAN links 3	Consistently minimizing congestion on WAN links 4	Consistently minimizing congestion on WAN links 5 Extremely effective	Consistently minimizing congestion on WAN links N/A

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* 14. Which of the following best describes your view of ideal traffic shaping capabilities?

Set TOS and/or diff-serv bits in each end device and use this as the basis for end-to-end management

Map TOS and/or diff-serv bits into MPLS at the traffic shaping device

Use TOS and/or diff-serv bits in the network

Use a traffic-shaping appliance to detect application and prioritize

Other (please specify)

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* 15. Approximately what percent of your total WAN traffic is encrypted by using the following technologies?

	None	less than 10%	10% - 25%	25% - 50%	More than 50%	Don't know or N/A
SSL	SSL None	SSL less than 10%	SSL 10% - 25%	SSL 25% - 50%	SSL More than 50%	SSL Don't know or N/A
IPSec	IPSec None	IPSec less than 10%	IPSec 10% - 25%	IPSec 25% - 50%	IPSec More than 50%	IPSec Don't know or N/A
Other	Other None	Other less than 10%	Other 10% - 25%	Other 25% - 50%	Other More than 50%	Other Don't know or N/A

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* 16. If you encrypt traffic using a method other than SSL or IP Sec, please indicate what that method is.

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* 17. To what extent are you concerned that encrypting traffic might impair the ability to apply effective traffic shaping?

Not a problem

Minor issue

Major issue

Major problem

Don't know

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* 18. How many sites are in your wide area network?

Less than 30 sites

Between 31 and 100 sites

More than 100 sites

I don’t have a WAN

I am a service provider or reseller

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* 19. How many employees are in your organization?

1-10

11 to 100

101 to 2000

2001 to 10,000

More than 10,000

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* 20. What are the approximate annual revenues of your company?

< $10M

>= $10M, but less than $100M

>=100M but less than $500M

>= $500M but less than $1B

>= $1B but less than $5B

>= $5B

Don't know

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* 21. What is your company's total budget for WAN connectivity services? (Please indicate the equivalent in US Dollars.)

less than $1 million

$1-5 million

$6-10 million

$11-20 million

More than $20 million

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* 22. What is your role related to your company’s use of WAN services?

Decision maker

Influencer

Recommender

Not involved

Other (please specify)

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* 23. Where is your company headquartered?

Canada

Western Europe (other than the UK)

Latin and South America

Asia-Pacific

Other (please specify)

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