HomeCare 2016 Salary & Benefits Survey Question Title * 1. Which common employee benefits do you provide (either fully or partially paid by company)? Check all that apply. w 0 Holidays Vacation Medical insurance Cell phone/smartphone Sick leave Personal time 401(k) plan Bonuses Life insurance Dental insurance Flexible work schedule Auto or auto allowance Tablet and/or laptop/computer Vision insurance Long-term disability plan Tuition reimbursement plan Association membership Pension plan Profit-sharing plan Trade show/convention/seminar expenses Other (please specify) Question Title * 2. Do you plan to discontinue any of these benefits in 2016? w 0 No Yes (If yes, which will you discontinue?) Question Title * 3. During the past 12 months, has your company:Check all that apply. w 0 Given raises to any employee Frozen salaries Reduced the salary of any employee(s) We had previously frozen salaries and the freeze remains in place Question Title * 4. Have you laid off staff in the past 12 months? w 0 Yes No No, but we reduced the hours of some employees Question Title * 5. Have you added staff in the past 12 months? w 0 Yes No Question Title * 6. How will your staffing change in 2015? w 0 Increase Decrease No Change In-store retail sales In-store retail sales Increase In-store retail sales Decrease In-store retail sales No Change Billing/Collections Billing/Collections Increase Billing/Collections Decrease Billing/Collections No Change CSRs/Intake CSRs/Intake Increase CSRs/Intake Decrease CSRs/Intake No Change Delivery Personnel Delivery Personnel Increase Delivery Personnel Decrease Delivery Personnel No Change Outside Sales Outside Sales Increase Outside Sales Decrease Outside Sales No Change Home Health Caregivers Home Health Caregivers Increase Home Health Caregivers Decrease Home Health Caregivers No Change Question Title * 7. Do you employ specialized retail sales staff? w 0 Yes No I am not involved in retail HME Question Title * 8. If employees have left in the past year, have you: w 0 Hired to fill the open position Left the position vacant No employees have left in the past year Question Title * 9. How many employees do you have? Please type your response next to the annual revenue that best describes your company (listed below). w 0 Less than $1 million $1 million-$3.5 million More than $3.5 million Question Title * 10. If you receive a salary, please list your average annual salary by the job title that best describes your position. w 0 Accounts receivable manager Billing clerk Bookkeeper/Asst. controller CEO/President Clerical/Administrative support Compliance officer Controller/VP finance Customer service rep Mgr./Supervisor Delivery technician Information technology Nurse (RN/LPN) Operations manager Outside sales/Marketing rep Rehab technician Respiratory therapist Sales manager/VP sales Service/Repair personnel Store/Branch manager Warehouse manager Other Question Title * 11. If you receive a per-hour wage, please list your average hourly wage by the job title that best describes your position. w 0 Accounts receivable manager Billing clerk Bookkeeper/Asst. controller Clerical/Administrative support Customer service rep Customer Svc. Mgr./Supervisor Delivery technician Dispatcher Nurse (RN/LPN) Operations manager Respiratory therapist Service/Repair personnel Store/Branch manager Warehouse manager Other Question Title * 12. If industry conditions don't improve, do you plan to:Check all that apply. w 0 Reduce or freeze salaries Lay off staff Reduce benefits Reduce or eliminate bonuses Reduce or eliminate commissions Exit the HME business Reduce the number of locations Exit power mobility Exit oxygen Take other action regarding employees Unsure Other (please specify) Question Title * 13. Are you anticipating cutting hours, employees, wages or benefits to save costs in 2016 due to the new Dept. of Labor wage and overtime standards that went into effect in October 2015? Check all that apply. w 0 Reducing hours Reducing wages Reducing/eliminating benefits Laying off employees Waiting on SCOTUS decision Other (please specify) Question Title * 14. Are you considering adding any of the following to your business? Check all that apply. w 0 Home health services Delivery services (oxygen, etc.) Joining an Accountable Care Organization Other (please specify) Question Title * 15. Do you plan to increase your marketing/advertising endeavors in 2016 through any of the following:Check all that apply. w 0 Website/Internet presence Outsourcing marketing or hiring marketing staff Adding digital sales Other (please specify) Question Title * 16. How do you anticipate collaboration between the home health and HME markets in the coming year? w 0 Question Title * 17. What is one thing your business is doing to compensate for lack of reimbursement from Medicare? w 0 Done