Tell us how we're doing. Question Title 1. How satisfied are you with the overall quality of EPC's products? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Comments: Question Title 2. How satisfied are you with EPC's delivery times? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Comments: Question Title 3. How satisfied are you with EPC's customer service and support? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Comments: Question Title 4. How do EPC's prices compare to other encoder manufacturers? Much Higher than Others Higher than Others About the Same as Others Lower than Others Much Lower than Others Much Higher than Others Higher than Others About the Same as Others Lower than Others Much Lower than Others Comments: Question Title 5. How satisfied are you with the functions and features of EPC's encoders? Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied What additional functions or features would you like to see on our current products? (if applicable) Question Title 6. Compared to other encoder manufacturers, how does EPC rate overall? Lagging behind other manufacturers Somewhat behind other manufacturers About the same as other manufacturers Somewhat ahead of other manufacturers Far superior to other manufacturers N/A Lagging behind other manufacturers Somewhat behind other manufacturers About the same as other manufacturers Somewhat ahead of other manufacturers Far superior to other manufacturers N/A What could we improve? Question Title 7. Rank the factors that are most important to you when choosing an encoder? Least Important Most Important Quality / Reliability Quality / Reliability Least Important Quality / Reliability Quality / Reliability Quality / Reliability Quality / Reliability Most Important Price Price Least Important Price Price Price Price Most Important Customer Service Customer Service Least Important Customer Service Customer Service Customer Service Customer Service Most Important Compatibility with my existing equipment Compatibility with my existing equipment Least Important Compatibility with my existing equipment Compatibility with my existing equipment Compatibility with my existing equipment Compatibility with my existing equipment Most Important Fast Lead Time Fast Lead Time Least Important Fast Lead Time Fast Lead Time Fast Lead Time Fast Lead Time Most Important Question Title 8. How likely are you to purchase from EPC again? Very Unlikely Somewhat Unlikely Neutral Somewhat Likely Very Likely Very Unlikely Somewhat Unlikely Neutral Somewhat Likely Very Likely Comments: Question Title 9. What products, solutions or accessories would you like to see, that EPC is not currently offering? (if applicable) Question Title 10. Please enter your email address if you would like someone from EPC to contact you regarding your responses to this survey. (Optional) Page1 / 1 100% of survey complete. Done
