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The Trinidad and Tobago Bureau of Standards (TTBS), CARICOM Regional Organization for Standards and Quality (CROSQ), Ministry of Trade and Industry (MTI) and the National Quality Council (NQC) are seeking to develop a National Quality Awards Programme (NQA) for Trinidad and Tobago.  We are seeking to gather information in relation to quality management practices in Trinidad and Tobago.
 
We therefore request that you complete the survey to the best of your ability . It will be less than 5 minutes of your time.  All information provided will be kept strictly confidential.

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* 1. Contact information

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* 2. Please select the option that best describes your organization or business.

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* 3. Would you/your organization be interested in participating in a programme to be recognized locally for the quality of your products/ services?

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* 4. Please Indicate how you maintain quality within your organizations, operations?

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* 5. Does your organization analyze customer requirements and complaints?

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* 6. Has your organization clearly defined how your product/good/service is developed or delivered?

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* 7. Do you have an action plan for the achievements of targets?

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* 8. Has there been any type of inspection of any of your organization’s production processes or products over the last five years?

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* 9. Is there a system for staff feedback?

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* 10. Do you have a mechanism for dealing with work that doesn't meet requirements?

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* 11. Any other remarks

0 of 11 answered
 

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