City of Roanoke E911 Citizen Survey

How Are We Doing?

We're committed to monitoring the quality of the services we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)

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* 1. Within the past 12 months, have you used any of the services provided by City of Roanoke 911?

Yes

if yes (please specify)

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* 2. The 911 call was answered in a reasonable time?

Yes

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* 3. The 911 personnel communicated with you in a tactful, courteous, and professional manner?

Yes

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* 4. The 911 personnel understood your request and helped you get the services needed?

Yes

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* 5. Did you receive the correct response from emergency personnel?

Yes

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* 1. Within the past 12 months, have you used any of the services provided by City of Roanoke 911?

Question Title

* 2. The 911 call was answered in a reasonable time?

Question Title

* 3. The 911 personnel communicated with you in a tactful, courteous, and professional manner?

Question Title

* 4. The 911 personnel understood your request and helped you get the services needed?

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* 5. Did you receive the correct response from emergency personnel?

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* 6. Do you have any concerns, recommendations, or suggestions for improvement?