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Active Habituation Online vs In Person
1.
Have you used online tinnitus management/treatment plans in the past?
Yes
No
*
2.
A private forum for tinnitus sufferers, moderated by an audiologist, would cost money to join. The benefits are that it would be free from spam, your identity would be protected, and you would get targeted support from a professional (as well as from other sufferers).
Would you consider paying for this service if these benefits were there?
(Required.)
Yes
No
Other (please specify)
*
3.
For tinnitus treatment, if you had the choice between a 2 hour intensive face-to-face session, or a series of online videos you could watch in your own time, which would be your preferred method of learning?
(Required.)
Face to Face
Online Videos
I would not consider either method
4.
If you have received online training before, please tell me why you did/did not like this style of learning.
*
5.
What features would you look for, when choosing a tinnitus treatment?
(Required.)
Introductory Video
Introductory Written Information
Statistics on how previous patients have benefited
Reviews of the service by past users
Subtitled course materials (accurate, not auto generated)
A forum for other sufferers to discuss their treatment and support each other following their treatment
Post-treatment access to the trainer to discuss queries
Written handout materials
Other (please specify)
*
6.
If you were paying a subscription to a private tinnitus support group or forum, run by a specialist, how quickly would you expect a personal answer to your queries?
(Required.)
Same Day
Next Day
1-3 Working Days
3-5 Working Days
N/A I would not pay to use a forum
*
7.
If you paid for an online course of tinnitus treatment, but were unable to download the videos to keep, would you consider this fair?
(Required.)
Yes
Yes - as long as I can re- watch the videos for free at a later date
No - if I pay, I expect to own the videos
Other (please specify)
*
8.
If you paid for a tinnitus treatment, what would your expected MINIMUM outcome(s) be (tick all that apply)?
(Required.)
A complete cure for my tinnitus
A permanent improvement in the volume of my tinnitus
A permanent improvement in my feelings about tinnitus
For tinnitus to affect me less negatively
Improvement in my tinnitus questionnaire scores
Other (please specify)
9.
If you paid for an online course of tinnitus treatment, would you consider paying extra for any of the following:
Membership of a private support group/forum
Tailored support via a 30 minute video meeting with the trainer
Printed instructions on the techniques discussed in the videos
Other (please specify)
10.
If you’ve had tinnitus treatment (of any kind) that did not improve your situation before, can you tell me why it did not work for you?
Not specific enough for my problems
Too difficult to understand
Techniques taught were too complicated/took too much time
It was a scam, it didn’t work for anyone
My tinnitus is too severe to be helped
Other (please specify)