MNC 17-18 Winter Program Survey

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* 1. What MNC program did you participate in?

Masters

Juniors

BKL Snow Leopards & Jackrabbits

BKL Penguins

BKL Friday Foxes

Other (please specify)

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* 2. What is your gender?

Female

Male

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* 3. How do you hear about MNC?

Website

eBlast

Flyer/Postcard

Front Porch Forum

Word of Mouth

Prior Year Member

Other (please specify)

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* 4. Please select your reason(s) for joining MNC

Experienced racer looking to improve race performance

Gain confidence and skill to race more

Improve ski technique & ski specific fitness

Winter fitnesss & cross training

Recreational or Social

Other (please specify)

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* 5. Please rate you satisfaction with the following aspects of our Winter programs.

	Very Satisfied	Somewhat Satisfied	Neither Satisfied or Dissatisfied	Somewhat Dissatisfied	Very Dissatisfied
The level of enthusiasm and knowledge of the coaches	The level of enthusiasm and knowledge of the coaches Very Satisfied	The level of enthusiasm and knowledge of the coaches Somewhat Satisfied	The level of enthusiasm and knowledge of the coaches Neither Satisfied or Dissatisfied	The level of enthusiasm and knowledge of the coaches Somewhat Dissatisfied	The level of enthusiasm and knowledge of the coaches Very Dissatisfied
The amount of individualized attention and instruction you received	The amount of individualized attention and instruction you received Very Satisfied	The amount of individualized attention and instruction you received Somewhat Satisfied	The amount of individualized attention and instruction you received Neither Satisfied or Dissatisfied	The amount of individualized attention and instruction you received Somewhat Dissatisfied	The amount of individualized attention and instruction you received Very Dissatisfied
Providing a fun coaching and training environment	Providing a fun coaching and training environment Very Satisfied	Providing a fun coaching and training environment Somewhat Satisfied	Providing a fun coaching and training environment Neither Satisfied or Dissatisfied	Providing a fun coaching and training environment Somewhat Dissatisfied	Providing a fun coaching and training environment Very Dissatisfied
The coaches challenge me with appropriate skiing goals	The coaches challenge me with appropriate skiing goals Very Satisfied	The coaches challenge me with appropriate skiing goals Somewhat Satisfied	The coaches challenge me with appropriate skiing goals Neither Satisfied or Dissatisfied	The coaches challenge me with appropriate skiing goals Somewhat Dissatisfied	The coaches challenge me with appropriate skiing goals Very Dissatisfied
Organization of the coaching sessions	Organization of the coaching sessions Very Satisfied	Organization of the coaching sessions Somewhat Satisfied	Organization of the coaching sessions Neither Satisfied or Dissatisfied	Organization of the coaching sessions Somewhat Dissatisfied	Organization of the coaching sessions Very Dissatisfied

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* 6. Please provide any suggestions for improving future programs.

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* 7. Please indicate your satisfaction relative to the following aspects of club communications

	Very Satisfied	Somewhat Satisfied	Neither Satisfied or Dissatisified	Somewhat Dissatisfied	Very Dissatisfied	N/A
eBlast Publication Frequency & Content	eBlast Publication Frequency & Content Very Satisfied	eBlast Publication Frequency & Content Somewhat Satisfied	eBlast Publication Frequency & Content Neither Satisfied or Dissatisified	eBlast Publication Frequency & Content Somewhat Dissatisfied	eBlast Publication Frequency & Content Very Dissatisfied	eBlast Publication Frequency & Content N/A
Training Blog Usage and Content	Training Blog Usage and Content Very Satisfied	Training Blog Usage and Content Somewhat Satisfied	Training Blog Usage and Content Neither Satisfied or Dissatisified	Training Blog Usage and Content Somewhat Dissatisfied	Training Blog Usage and Content Very Dissatisfied	Training Blog Usage and Content N/A
Website Information and ease of use	Website Information and ease of use Very Satisfied	Website Information and ease of use Somewhat Satisfied	Website Information and ease of use Neither Satisfied or Dissatisified	Website Information and ease of use Somewhat Dissatisfied	Website Information and ease of use Very Dissatisfied	Website Information and ease of use N/A
Use of social media (e.g. Facebook)	Use of social media (e.g. Facebook) Very Satisfied	Use of social media (e.g. Facebook) Somewhat Satisfied	Use of social media (e.g. Facebook) Neither Satisfied or Dissatisified	Use of social media (e.g. Facebook) Somewhat Dissatisfied	Use of social media (e.g. Facebook) Very Dissatisfied	Use of social media (e.g. Facebook) N/A
Frequency of direct emails from the Coaches	Frequency of direct emails from the Coaches Very Satisfied	Frequency of direct emails from the Coaches Somewhat Satisfied	Frequency of direct emails from the Coaches Neither Satisfied or Dissatisified	Frequency of direct emails from the Coaches Somewhat Dissatisfied	Frequency of direct emails from the Coaches Very Dissatisfied	Frequency of direct emails from the Coaches N/A

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* 8. Please provide any suggestions on how to improve our website and club communications.

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* 9. How likely is it that you would recommend this product to a friend or colleague?

Not at all likely

Extremely likely

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* 10. How likely are you to join MNC next year?

Very Likely

Somewhat Likely

Not sure

Unlikely

If unlikely, please state why.