PSW Performance Expectations and Safety Quiz Question Title * 1. Please type your First Name: OK Question Title * 2. Please type your Last Name: OK Question Title * 3. Please provide your PSW Number (found on your lanyard card): OK Question Title * 4. Select all that apply: You are on your way to provide care for a client you have never met before, what are some things you do to prepare? Check the location of the client, and have a plan for travel Review any notes on the care plan prior to visit the client Check in to your visit early so you won’t have technical issues with your phone Ensure you have all the correct PPE you need based on the care plan OK Question Title * 5. Select the most correct answer: When should you check in to your visit? When you have arrived at the house or apartment complex When you are at the front door of the client's home When you are close to the address When you can physically see the client and have entered the home OK Question Title * 6. Select all that apply: During a visit, the client or spouse is asking for you to complete a duty that is not on the care plan, what should you do? If it is safe and within your scope of practice, you have completed all required duties and you have time, complete the duty. Politely decline if the task is unsafe and report to your supervisor If you are unsure, Call the office and/or your Client Service Supervisor OK Question Title * 7. Select all that apply: You are out for a walk with your client and their spouse, the client has a walker and begins feeling unwell, what should you do? Stay with the client and call the office Push them back to their home using the walker as a wheelchair Stay with the client and call 911 Leave the client and go to your next visit OK Question Title * 8. Choose the most correct answer: You visit a client you have had for years, and notice they seem paler than usual, what should you do? Stay with the client and call the office Call your CSS Write a note in the ALC Checklist section of the app Ignore it Wait until you see them next week to see if there are any changes OK Question Title * 9. Choose the most correct answer: When meeting a client for the first time you should Have them provide you with their first and last name Check that the address matches with PSW App Ask them what they would like to be called (mr, ms, first name, etc.) Tell them your name, role, and what to expect with the visit Provide the client with options on what they would like done on the care plan All of the above OK Question Title * 10. Choose the most correct answer: If a client gives you a gift for Christmas, what should you do? Contact your CSS and drop the gift off at the office Take it home Graciously decline and inform the office Tell the client you aren’t friends and don’t want gifts from them OK Question Title * 11. Choose the most correct answer: Based on our new phone policy, how often should you be checking your phone for changes to your schedule? An hour before the beginning of the shift, between every client, and every half hour if there are larger gaps You don’t need to, your coordinator will contact you Only at the beginning middle and end of your shift OK Question Title * 12. Choose the most correct answer: While walking with a client they fall, but spring right back up and say “I’m fine!” what should you do? Contact the office to let them know of the situation Ask the client if they would like you to call 911 The client seems fine, so there’s no need to call an ambulance or report to the office OK DONE