Palmetto GBA Medicare Part B Survey: Enhancing Communication/Education Tools to Assist with Claim Denial/Rejection Reasons

Question Title

* 1. How would you rate Palmetto GBA’s efforts in providing education (in person, via webinar, or on our website) as they relate to helping you understand claim denial and rejection messaging and communication?

Lowest

Highest

Lowest

Highest

Question Title

* 2. Is there another insurance plan’s webtool that you have found to be especially helpful in understanding their claim denials and rejections? If so, please provide the plan name or provide a link to their tool.

Question Title

* 3. What features would you like to see Palmetto GBA include in an online webtool regarding denial/rejection claim adjustment reason and remark codes?

Question Title

* 4. Are there specific denial/rejection claim adjustment reason and/or remark codes you would like for Palmetto GBA to address on our website or in a future webtool?