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Hello and thank you for your interest in our online research sessions about tax preparation. To help us see if you qualify, please answer the questions below. We will follow up by phone if you appear to match the study requirements. If chosen, you will receive $225 to thank you for your time and feedback.

Privacy Act Statement: The authority requesting this information is 5 United States Code 301. The primary purpose of asking for the information is to determine steps the IRS can take to improve our services to you. The information may be disclosed as authorized by the routine uses published in the following Privacy Act System of Records: (1) IRS 00.001 Correspondence Files and Correspondence Control Files and (2) IRS 10.004 Stakeholder Relationship Management and Subject Files. Providing the information is voluntary. Not answering some or all of the questions will not affect you.

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* 1. Do you give your consent for Hagen/Sinclair to collect your personal information for the purposes of this research?

Basic Information

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* 2. When was the last time you participated in a focus group discussion or marketing research interview? 

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* 3. What was the subject of the most recent group discussion or in-depth interview in which you participated?

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* 4. What is your age?

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* 6. What type of community do you currently live in?

Tax Information

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* 8. In what state(s) or territories did you (and your spouse, if you file your taxes as "married filing jointly") earn income last year? Please select all that apply.

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* 9. How would you rate your level of tax knowledge?

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* 10. How many times in the last 3 years have you (or someone else on your behalf) filed taxes?

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* 11. Do you have children or other family members who live with you that you financially support? Please check all that apply.

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* 12. What filing status did you use the last time you filed taxes?

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* 13. What types of income apply to you (or your spouse if married filing jointly)? Please check all that apply.

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* 14. Which of the following types of adjustments might apply to you (and/or your spouse, if married filing jointly)? Please check all that apply.

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* 15. Which of the following tax credits apply to you or do you think may apply to you (and your spouse if married filing jointly)? Please check all that apply.

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* 16. Have you (or your spouse if married filing jointly) had any life events that could have impacted your tax return in the past 2 years? Please select all that apply.

Experience with Tax Filing Tools

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* 17. How have you filed your taxes in the past? Please check all that apply.

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* 18. If selected to participate in this study, would you be comfortable bringing copies of your tax forms for 2024 to our session? We will take steps to ensure your sensitive information is kept private.
If you're married, or have children or other dependents that you claimed or mentioned in your tax return, you would need to have their tax information available as well.

Demographic Information
We ask questions about income, education, race/ethnicity, gender, age, English fluency, and disability to ensure we get a wide range of perspectives included in our research. If you're uncomfortable answering any of these questions, you can select the " I prefer not to answer" option.

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* 19. Which of the following categories best describes your total household yearly income before taxes?

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* 20. What is the highest level of education you have completed?

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* 21. How do you currently describe yourself? Please select all that apply.

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* 22. Which terms best describe your race or ethnicity? Please select all that apply.

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* 23. How well do you speak and understand English?

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* 24. Do you have any cognitive or physical disabilities? We ask this question because we want to learn from people with a wide variety of experiences. We'd like to hear about it even if it's a minor challenge for you, and don't care whether or not you've received a formal diagnosis. Please check all that apply.

Study Logistics

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* 25. Which of the following devices/software do you have and use on a regular basis? Please select all that apply.

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* 26. Research sessions via Zoom are conducted by a research moderator. Are you open to having up to 2 notetakers from the Direct File team observe your session as well?
This is your choice and it will not impact whether you qualify for the study or not. Anything you share with us will be confidential and voluntary.

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* 27. Do you have an ID.me account? If not, are you willing to create one for the purpose of participating in this study?

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* 28. If selected to participate in this study, when would you generally be available for a 3 hour session? Check all that apply.

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* 29. If selected to participate in this study, would you need any of the following accommodations? Check all that apply.

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* 30. What is your job title or occupation?

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* 31. How did you learn about this research?

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* 32. May we contact you in the future about other paid marketing research studies?

Please provide your contact information below.

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* 33. What is your name?

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* 34. What is your email address?

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* 35. What is your phone number?

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* 36. What is your town or city of residence?

Thank you very much for answering our questions! We will follow up with you by email or telephone very soon if you appear to qualify for one of the study sessions.