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Public Disclosure Customer Satisfaction Survey
1.
How many times have you used the city of Longview's public disclosure request system?
Once
2-5 times
6-15 times
16+ times
2.
What type of records did you request?
Police records
Other city records
3.
How easy was it for you to find the online public records request center?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
4.
How user friendly did you find the online public records center?
Extremely user friendly
Very user friendly
Somewhat user friendly
Not so user friendly
Not at all user friendly
5.
Rate the timeliness of the fulfillment of your request?
Much faster than expected
Somewhat faster than expected
As expected
Somewhat slower than expected
Much slower than expected
6.
Overall, how satisfied were you with the service you received from the public disclosure staff?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Current Progress,
0 of 6 answered
