EXIT Victoria Fire Department 5-Year Planning Questionnaire Question Title * 1. In your opinion, what are the key characteristics of a successful organization? OK Question Title * 2. What do you believe the Victoria Fire Department's mission as an organization should be? OK Question Title * 3. What services would you like to see the Victoria Fire Department provide in the future in addition to (Fire, EMS, and Rescue)? OK Question Title * 4. What qualities do you value in an emergency services department? Please select the five (5) qualities you value the most. Knowledgeable and effectively trained employees Remaining flexible in a changing customer environment Department Awards and Recognition Quick response times A highly developed community education program Advanced technologically(services and equipment). Caring and compassionate customer service Fiscally responsible and efficient Job commitment OK NEXT