Express Route Rider Survey

Your input is valuable!

In response to new travel patterns and workplace schedules, DART is collecting customer feedback as we prepare updated express service schedules. Please take a moment to fill out this survey. New schedules are anticipated to be implemented in June 2022. More information is available at: www.ridedart.com/June.

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* 1. Contact Information (Will be used to share results of survey and follow up questions).

Name

Email Address

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* 2. Taking into consideration your ridership since February 2020, please select the following statement that best fits you.

I am currently riding DART.

I was riding before February 2020, I am not currently riding, but I plan to continue riding again.

I was riding before February 2020, but I am currently not riding and have no plans to begin riding again.

I was no longer riding before February 2020.

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* 3. Which Express route(s) do you ride (or did you used to ride) on a regular basis? (Select one, repeat survey for each additional route you ride).

Route 92 - Hickman Express

Route 93 - NW 86th Express

Route 94 - Westown Express

Route 95 - Vista Express

Route 96 - EP True Express

Route 98 - Ankeny

Route 99 - Altoona

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* 4. If you ride Route 93 or 98, do you ever ride the midday or early afternoon trips between about 12 p.m. and 3 p.m.?

I usually ride the midday or early afternoon trips on Route 93 or Route 98

I occasionally ride the midday or early afternoon trips on Route 93 or Route 98

I have only ridden the midday or early afternoon trips on Route 93 or Route 98 a few times

I have never ridden the midday or early afternoon trips on Route 93 or Route 98

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* 5. Consider the route that you selected in Question 3, please fill out your preferred times you would like to arrive and depart downtown Des Moines.

What specific time of day would you like to arrive in downtown Des Moines? (Ex: 5:15pm)

What specific time of day would you like to depart downtown Des Moines? (Ex: 5:15pm)

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* 6. How often do you make this trip?

5 days per week

2-4 days per week

1 day per week

Less than 1 day per week but more than 1 day per month

1 day per month or less

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* 7. Which other modes of transportation do you use to complete your trip when riding the Express bus?

Walk/mobility device to bus stop

Bike/skate to bus stop

Transfer from other DART Route

DART Flex Connect

DART on Demand

Drive to Park and Ride Lot

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* 8. If you selected that you Transfer from other DART Route to complete your trip, please type in the name of the route below.

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* 9. Do you ride any other DART Services?

I do not ride any other DART services.

I occasionally ride other DART route(s) or services

I regularly ride other DART route(s) or services

Express Route Rider Survey

Your input is valuable!

Question Title

* 1. Contact Information (Will be used to share results of survey and follow up questions).

Question Title

* 2. Taking into consideration your ridership since February 2020, please select the following statement that best fits you.

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* 3. Which Express route(s) do you ride (or did you used to ride) on a regular basis? (Select one, repeat survey for each additional route you ride).

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* 4. If you ride Route 93 or 98, do you ever ride the midday or early afternoon trips between about 12 p.m. and 3 p.m.?

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* 5. Consider the route that you selected in Question 3, please fill out your preferred times you would like to arrive and depart downtown Des Moines.

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* 6. How often do you make this trip?

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* 7. Which other modes of transportation do you use to complete your trip when riding the Express bus?

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* 8. If you selected that you Transfer from other DART Route to complete your trip, please type in the name of the route below.

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* 9. Do you ride any other DART Services?

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* 10. Please list the other DART route(s) or services that you ride.

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* 11. Is there anything else that you would like to share as we consider how best to match Express Route services with ridership levels?