Houston Police - Records
Customer Satisfaction Survey

My Recent Experience

Question Title

* 1. How was our service? Please write employee name who assisted you.

Excellent

Good

Fair

Poor

Employee name who assisted you:

Question Title

* 2. Were we courteous?

Excellent

Very Good

Good

Fair

Poor

Please explain:

Question Title

* 3. Were we professional?

Excellent

Very Good

Good

Fair

Poor

Please explain:

Question Title

* 4. Was there an issue with our service? (if No, then skip question #5.)

Yes

If yes, please explain:

Question Title

* 5. Was your issue resolved?

Yes

If no, please explain:

Question Title

* 6. Please choose one:

Classified

Civilian Employee

Other COPH Employee

Citizen

Question Title

* 7. Waiting Time:

Less than Expected

Reasonable

Too Long

Question Title

* 8. Service Rendered:

Report Purchase

Inquiry (Please, specify your Inquiry in the box below.)

Towline

Repossession

Auto Theft

Media Relation

Records Retention

Other (Please, specify your Inquiry in the box below.)

Other (please specify)

Question Title

* 9. Service Media:

Walk-In

Telephone

Facsmile

Mail

On-line (Crash Reports)

Other

Question Title

* 10. May we contact you?

Yes

If yes, please fill out your name, telephone number and email address: