Welcome to the State Controller's Office
Division of Audits’ Paper Claim Payments Survey
1.
Enter the name of your department or business:
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2.
I was satisfied with the overall service provided by the SCO representative.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
3.
The SCO representative communicated clearly and listened to my concerns.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
4.
The SCO representative was friendly and courteous.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
*
5.
The SCO representative resolved my concerns in a timely manner.
(Required.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
Is there anything else we can do to improve our service?
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7.
For feedback purposes only and to provide you with quality customer service, please provide your email address.
(Required.)
Thank you for your valued feedback and for participating in our survey.
Current Progress,
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