Humana Client Survey 2024

Dear Humana customer, have your say!

Let us know how you rate Humana stores, where you get information about Humana, and how you reuse and recycle.

Answers will be analyzed anonymously.

Question Title

* 1) Please rate Humana shops

	very good	good	bad	very bad
General appearance	General appearance very good	General appearance good	General appearance bad	General appearance very bad
Lighting	Lighting very good	Lighting good	Lighting bad	Lighting very bad
Cleanliness	Cleanliness very good	Cleanliness good	Cleanliness bad	Cleanliness very bad
Logical display	Logical display very good	Logical display good	Logical display bad	Logical display very bad
Info about offers	Info about offers very good	Info about offers good	Info about offers bad	Info about offers very bad
Welcoming the customers	Welcoming the customers very good	Welcoming the customers good	Welcoming the customers bad	Welcoming the customers very bad
Speed of service	Speed of service very good	Speed of service good	Speed of service bad	Speed of service very bad
Helpfulness of employees	Helpfulness of employees very good	Helpfulness of employees good	Helpfulness of employees bad	Helpfulness of employees very bad

Question Title

* If you wish, add the name of the store you rated

Question Title

* If you wish, add a comment

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* 2) Where do you get information about Humana's activities and offers?
Select all appropriate answers.

Shop windows

Humana homepage

Humana newsletter

SMS notifications

Radio

Online advertisements

Outdoor advertisements

Print advertisements

Facebook

Instagram

Friends and acquaintances

Other (elaborate if you wish)

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* If you wish, add a comment

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* 3) What are the main reasons you choose second-hand?
Select all appropriate answers.

Good quality

Affordable price

I wouldn't find these products new

I think it's environmentally friendly

I want to support the activities of a charity

Other (elaborate if you wish)

Question Title

* 4) How do you send your wearable items to reuse?
Select all appropriate answers.

I take them to a clothing container or a 2nd hand shop

I give them to friends and acquaintances

I sell them

I throw them away

Other (elaborate if you wish)

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* If you would like to join Humana's weekly newsletter or receive SMS notifications about store offers, leave us your contacts

Question Title

* If you would like to participate in the 20€ gift cards lottery, leave your contacts. We will contact the winners after the draw.

Thank you for taking the time to share your views!
See you again at Humana!

Humana Client Survey 2024

Question Title

* 1) Please rate Humana shops

Question Title

* If you wish, add the name of the store you rated

Question Title

* If you wish, add a comment

Question Title

* 2) Where do you get information about Humana's activities and offers?Select all appropriate answers.

Question Title

* If you wish, add a comment

Question Title

* 3) What are the main reasons you choose second-hand?Select all appropriate answers.

Question Title

* 4) How do you send your wearable items to reuse?Select all appropriate answers.

Question Title

* If you would like to join Humana's weekly newsletter or receive SMS notifications about store offers, leave us your contacts

Question Title

* If you would like to participate in the 20€ gift cards lottery, leave your contacts. We will contact the winners after the draw.

* 2) Where do you get information about Humana's activities and offers?
Select all appropriate answers.

* 3) What are the main reasons you choose second-hand?
Select all appropriate answers.

* 4) How do you send your wearable items to reuse?
Select all appropriate answers.