CETCON Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend CETCON to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. Which of the following words would you use to describe the Project Coordinator assigned to your most recent job? Please select all that apply. Reliable Professional Punctual Knowledgable Competent Industrious Proactive Good attitude Committed to excellence Uninformed Not punctual Unprofessional Lacking competence Unreliable Additional comments (optional): Question Title * 3. Which of the following words would you use to describe the other testing associates assigned to your most recent job? Please select all that apply. Reliable Professional Punctual Knowledgable Competent Industrious Proactive Good attitude Committed to excellence Uninformed Not punctual Unprofessional Lacking competence Unreliable Additional comments (optional): Question Title * 4. Please share the name of the source CETCON most recently tested. Please provide the unit description or the CETCON job number. Question Title * 5. How would you rate the quality of our services? Very high quality High quality Average Low quality Very low quality Additional comments (optional): Question Title * 6. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Additional comments (optional): Question Title * 7. How would you rate the service you received relative to the cost or money you paid for the test? Excellent Above average Average Below average Poor Additional comments (optional): Question Title * 8. Overall, how satisfied or dissatisfied are you with CETCON? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Additional comments (optional): Question Title * 9. How likely are you to use CETCON again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Additional comments (optional): Question Title * 10. Do you have any other comments, questions, or concerns? Question Title * 11. Optional - please share your name, so we can follow up with you. Done