Skip to content
CETCON Customer Satisfaction Survey
*
1.
On a scale of 0 to 10,
How likely is it that you would recommend CETCON to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
Which of the following words would you use to describe the Project Coordinator assigned to your most recent job? Please select all that apply.
(Required.)
Reliable
Professional
Punctual
Knowledgable
Competent
Industrious
Proactive
Good attitude
Committed to excellence
Uninformed
Not punctual
Unprofessional
Lacking competence
Unreliable
Additional comments (optional):
*
3.
Which of the following words would you use to describe the other testing associates assigned to your most recent job? Please select all that apply.
(Required.)
Reliable
Professional
Punctual
Knowledgable
Competent
Industrious
Proactive
Good attitude
Committed to excellence
Uninformed
Not punctual
Unprofessional
Lacking competence
Unreliable
Additional comments (optional):
4.
Please share the name of the source CETCON most recently tested. Please provide the unit description or the CETCON job number.
*
5.
How would you rate the quality of our services?
(Required.)
Very high quality
High quality
Average
Low quality
Very low quality
Additional comments (optional):
*
6.
How responsive have we been to your questions or concerns about our services?
(Required.)
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
Additional comments (optional):
*
7.
How would you rate the service you received relative to the cost or money you paid for the test?
(Required.)
Excellent
Above average
Average
Below average
Poor
Additional comments (optional):
*
8.
Overall, how satisfied or dissatisfied are you with CETCON?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Additional comments (optional):
*
9.
How likely are you to use CETCON again?
(Required.)
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
Additional comments (optional):
10.
Do you have any other comments, questions, or concerns?
11.
Optional - please share your name, so we can follow up with you.