Recent BT Visitors Question Title * 1. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 2. If you did not purchase from us, what was the most likely reason? Price Point Product Selection Customer Service N/A Other (please specify) Question Title * 3. If you purchased from us, what was the most likely reason for your decision? Price Point Product Selection Customer Service N/A Other (please specify) Question Title * 4. How did you hear about us? The Knot A friend referred me Social Media (Facebook, Instagram, Twitter) Google Search Other (please specify) Question Title * 5. What can we do to improve our company services/products? Done