Exit this survey >> Thank you for your feedback, comments, and suggestions. LawHelpCA.org is provided as a public service. We are dedicated to ensuring equal access to justice for all Californians and your feedback helps us to improve the site. We welcome your feedback on the site but we cannot and will not respond to any legal help questions through this form. Website administrators make improvements to the site based on feedback and cannot respond to legal questions asked through this form. Please do NOT provide any personal contact information (name, phone number, case number, etc.) or statements about your conduct if you are accused of a crime. You may leave an email address if you would like us to follow up on your feedback on the site.Please use our directory here to search for legal help in your area. Question Title * 1. Please select the group that best describes you: Public/Individual Librarian Social Service Advocate Court Staff Attorney Advocate Representative from an organization listed in the directory Other (please specify) Question Title * 2. Why did you visit LawHelpCA? I needed help knowing which form is the correct form to file with a court - I do not know how to pick which form to use. help knowing how to fill out a form correctly - I know which form to use but do not know how to fill it out. help completing a response to a court within a certain number of days as required by the court such as 5 days, 10 days, etc. information about child custody, visitation, or child support. information about a protective or restraining order related to emotional, physical, or financial abuse. to find an attorney to help me with my issue for free (pro bono). to find an attorney to help me with my issue at a rate I can afford (reduced rate or sliding scale). help with a traffic ticket issue. help with a criminal record clearing/expungement concern. help with appealing the outcome of a case. to update organizational information. I work at an organization listed in the directory. to update a legal resource on LawHelpCA Other (please specify) Question Title * 3. Was LawHelpCA helpful? Very helpful, I found what I needed right away Yes, I found what I needed after some searching Somewhat helpful, but I did not find everything I needed No, I did not find anything I was looking for Question Title * 4. LawHelpCA would be more helpful if: There were lawyers who could chat with website users and provide legal advice specific to the user's situation The website could help the website user figure out which form to use and how to fill it out If the website user could search for organizations closest to the user by entering their zip code If the website had more information about criminal issues Other (please specify) Question Title * 5. Please tell us how we can improve LawHelpCA, and what you like and don't like about the site. Question Title * 6. Do you have any suggestions for how to improve the design of the website? (How the site looks, the menus, the colors used, anything about how you complete a search)? Question Title * 7. Did you use LiveChat while visiting LawHelpCA? Yes No I did not see an option for LiveChat Question Title * 8. If you used LiveChat while visiting LawHelpCA which best fits with your experience? The LiveChat representative could not help me because they could not tell me which form to use The LiveChat representative could not help me because they could not tell me how to complete a form The LiveChat representative could not help me because I needed legal advice about my specific issue The LiveChat representative helped me find a legal aid organization in my area that may be able to help me The LiveChat representative helped me find a certified legal referral service for sliding scale or modest means legal assistance The LiveChat representative helped me by finding legal information Other (please specify) Question Title * 9. Is there anything else you would like to share with the LawHelpCA administrators? Question Title * 10. 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