The Community Bank - Customer Survey Question Title * 1. Where or how do you perform most of your banking transactions with The Community Bank? (please choose all that apply) Online Banking with Bill Pay Community Mobile Banking In Office Question Title * 2. If you answered "In Office" in the previous question, please let us know which office location you visit the most. Crooksville Office South Office West Office North Office East Office Downtown Office Frazeysburg Office New Concord Office Cambridge Southgate Office Cambridge Downtown Office Heath Lending Center Newark Office On average, how many times a month do you visit this office location? Question Title * 3. What is most important to you in your banking relationship? Product Selection Service Charges Interest Rates Quality of Service Convenience Other (please specify) Question Title * 4. How long have you been a Community Bank customer? 1 to 5 years 6 to 10 years 11 to 20 years 21+ years Question Title * 5. How likely are you to recommend The Community Bank to others? Extremely Likely Slightly Likely Not At All Likely Other (please specify) Question Title * 6. Please tell us how we can better serve you. Share any additional comments, concerns, recommendations, or words of praise. Question Title * 7. Would you like someone from The Community Bank to contact you to discuss your survey? Yes No If yes, please provide the best number and time of day for us to contact you. 100% of survey complete. Done