Exit PAS Trinidad Customer Satisfaction Survey PAS Trinidad Limited is keen on providing exceptional service, as such, we invite you to complete this short survey sharing your feedback and any opportunities for improvement. Question Title * 1. Overall, are you satisfied or dissatisfied with our service? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 2. Which of our services do you primarily use? Import Services (Air, Ocean) Export Services (Air, Ocean) Customs Clearance Courier Service (PASPak) All of the above Question Title * 3. Overall, how would you rate the service you received from the staff at our office? Excellent Very good Good Fair Poor Question Title * 4. How quickly were we able to resolve your issues? Extremely quickly Very quickly Moderately quickly Slightly quickly Not at all quickly Question Title * 5. How easy or difficult was it to do business with us? For example - processing of payments, documents etc? Very easy Easy Neither easy nor difficult Difficult Very difficult Question Title * 6. How easy or difficult was it accessing us? For example - contacting us, locating us, parking Very easy Easy Neither easy nor difficult Difficult Very difficult Question Title * 7. How easy or difficult was it to clear your goods from our facility? Very easy Easy Neither easy nor difficult Difficult Very difficult Question Title * 8. How likely are you to recommend PAS Trinidad to others? 0-6 - Not Likely 7-8 - Likely 9-10- Definitely Question Title * 9. Please tell us what we can do to improve your experience with us Done