Office 365 Current State of the Industry Survey Question Title * 1. What industry does your organization represent? Financial Education Government and nonprofit Entertainment/Media Prefessional Services Healthcare Retail Software and IT Manufacturing Engineering Other (please specify) Question Title * 2. What is your role within the company your work for? Upper Management (Business Owner, CEO, CIO, etc) Manager IT Professional Professional - Other Question Title * 3. Which email system are you currently using? Exchange 2007 Exchange 2010 Exchange 2013 Office 365 Exchange Online Lotus Notes GroupWise Other (please specify) Question Title * 4. Is email business critical to your organization? Yes No Question Title * 5. My organization requires the follow uptime SLA for email availability: 99.9% 99.99% 99.999% My organization doesn't have an SLA requirement Question Title * 6. How long have you been on your current email system? Under 6 months Just updated in the past 6 - 12 months More than 1 year More than 2 years Question Title * 7. What is the timeframe of your next email upgrade? Under 6 months Next 6 - 12 months More than 1 year More than 2 years Question Title * 8. When choosing my next email solution, my organization will consider/considered the following: Security and feature enhancements End-User familiarity with the client software Product end-of-life and support requirements In house knowledge for design and implementation Other (please specify) Question Title * 9. My organization will consider a cloud based email solution other than Microsoft Exchange Online? Yes No Undecided Question Title * 10. My organization will not move their email to a cloud-based solution because of: Cost Model Risk of not meeting SLA's related to unanticipated downtimes Security concerns N/A - Not applicable to my organization Other (please specify) Question Title * 11. My organization will keep their email onsite because: My organization needs to research this product option further The product doesn't meet my SLA email uptime requirements (Exchange Online offers 99.9% uptime) Security and data protection concerns N/A - Not applicable to my organization Other (please specify) Question Title * 12. Which email system do you anticipate you will you move to during your next upgrade? Exchange 2013 Office 365 Exchange Online Lotus Notes GroupWise Other (please specify) Question Title * 13. Has your organization previously been on Office 365 Exchange Online, but then moved back to Exchange On-Premises? Yes No Question Title * 14. If yes, when did your organization initially implement Office 365 Exchange Online? More than 2 years ago Between 1 -2 years ago In that last 12 months N/A - Not applicable to my organization Question Title * 15. If you moved back to Microsoft Exchange On-Premises, why did you do so? Downtime SLA's did not meet the expectations of my organization Security requirements of the business N/A - not applicable to my organization Other (please specify) Question Title * 16. If your organization is currently using Office 365 Exchange Online, when was it implemented? Still implemented, not complete yet Completed in the past 6 months We've been using for over a year already N/A - not applicable to my organization Question Title * 17. If your organization is currently using Office 365 Exchange Online, how is this product working for your organization? Meeting the needs of my organization It is meeting the needs of my organization, but there is room for improvement. Exceeding the needs of my organization, it’s the best! It is NOT meeting my organizational needs and we will be considering other product options. N/A - not applicable to my organization Question Title * 18. How many users do you have within your organization? Under 300 users 301 - 1000 users 1001 - 5000 users Over 5001 users Done