1.What is your age group?

18-24

25-34

35-44

45-54

55-64

65+

2.Which of the following stores do you shop at most often? (Select all that apply)

Walmart (US)

Target (US)

Kroger (US)

Tesco (UK)

Sainsbury’s (UK)

ASDA (UK)

3.How often do you use self-checkout stations when shopping?

Always

Often

Sometimes

Rarely

Never

4.What are your main reasons for using self-checkout? (Select all that apply)

It's faster

Shorter lines

I prefer not to interact with cashiers

More control over the process

I only have a few items

Other (please specify)

5.What are your main reasons for avoiding self-checkout? (Select all that apply)

It's confusing or difficult to use

I prefer human interaction

Machines often have issues

I have a large number of items

I use cash or coupons

Other (please specify)

6.How easy do you find the self-checkout process to use?

Very easy

Easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Difficult

Very difficult

7.Have you ever needed assistance while using self-checkout?

Yes, frequently

Yes, occasionally

No, never