Confidential Survey Of ECA Business Owners/Managers

Confidential Survey Of ECA Business Owners/Managers

The purpose of this survey is to give constructive feedback to the City of Santa Rosa. Your responses will NEVER be revealed to anybody.

On a scale of 1-5 (5 being the best), please rate your opinion of working with the City of Santa Rosa:

1.Promptness of the City of Santa Rosa Staff and their Consultants on Public Works Projects:

Poor (1)

2.

Average (3)

4.

Excellent (5)

Projects are inspected promptly

Poor (1)

2.

Average (3)

4.

Excellent (5)

Requests for clarifications on Bidding documents are answered promptly

Poor (1)

2.

Average (3)

4.

Excellent (5)

Change Order requests are responded to promptly

Poor (1)

2.

Average (3)

4.

Excellent (5)

Periodic payment requests are handled promptly

Poor (1)

2.

Average (3)

4.

Excellent (5)

Submittal reviews are handled promptly

Poor (1)

2.

Average (3)

4.

Excellent (5)

Other (please specify)

2.Competency of the City of Santa Rosa Staff and Consultants on Public Works Projects:

Poor (1)

2.

Average (3)

4.

Excellent (5)

Inspection of work is competent

Poor (1)

2.

Average (3)

4.

Excellent (5)

Requests for clarifications are answered competently

Poor (1)

2.

Average (3)

4.

Excellent (5)

Change order requests are responded to competently

Poor (1)

2.

Average (3)

4.

Excellent (5)

Progress payment reviews are handled competently

Poor (1)

2.

Average (3)

4.

Excellent (5)

Submittal review is competent

Poor (1)

2.

Average (3)

4.

Excellent (5)

Other (please specify)

3.Bid Document Accuracy for the City of Santa Rosa Staff and their Consultants on Public Works Projects:

Poor (1)

2.

Average (3)

4.

Excellent (5)

Plans and specs are accurate

Poor (1)

2.

Average (3)

4.

Excellent (5)

Referenced drawing standards are accurate

Poor (1)

2.

Average (3)

4.

Excellent (5)

Referenced specified materials are accurate

Poor (1)

2.

Average (3)

4.

Excellent (5)

Specifications are accurate in allowing “or-equals” to be submitted

Poor (1)

2.

Average (3)

4.

Excellent (5)

Insurance requirements are accurate on the projects

Poor (1)

2.

Average (3)

4.

Excellent (5)

Closeout procedures are accurate

Poor (1)

2.

Average (3)

4.

Excellent (5)

Other (please specify)

4.City of Santa Rosa Staff and their Consultants Experience Ranking on Public Works:

Poor (1)

2.

Average (3)

4.

Excellent (5)

City of Santa Rosa Staff have the experience to make proper decisions on our projects

Poor (1)

2.

Average (3)

4.

Excellent (5)

City of Santa Rosa Consultants have the experience to make proper decisions on our projects

Poor (1)

2.

Average (3)

4.

Excellent (5)

The City of Santa Rosa Staff trust our firm’s experience and allow us to do our work without much interference

Poor (1)

2.

Average (3)

4.

Excellent (5)

The City of Santa Rosa Consultants trust our firm’s experience and allow us to do our work without much interference

Poor (1)

2.

Average (3)

4.

Excellent (5)

Our confidence in the City of Santa Rosa Staff is very high

Poor (1)

2.

Average (3)

4.

Excellent (5)

Our confidence in the City of Santa Rosa’s Consultants is very high

Poor (1)

2.

Average (3)

4.

Excellent (5)

Other (please specify)

5.Does the City of Santa Rosa’s Staff and Consultants Handling of Public Works Projects Add Costs in Our Bids?

Poor (1)

2.

Average (3)

4.

Excellent (5)

Bidding work on Public Works Projects in the City of Santa Rosa is more expensive for us to perform than the same work in other Cities

Poor (1)

2.

Average (3)

4.

Excellent (5)

We are likely to bid Public Works Projects Put out to bid by the City of Santa Rosa

Poor (1)

2.

Average (3)

4.

Excellent (5)

Other (please specify)

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