Housing Customer Service Survey

Thank you for helping us make housing in Muskegon better. We need to get the views of everybody who lives here on what the problems are and what it will take to fix those problems.

To make sure we get the opinions of different types of people, we need to ask a little about you.

Please answer what you are comfortable telling us. Answers are not identified by name of address.

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* 1. I learned of this survey through

Other (please specify)

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* 2. What is your age?

Under 18

18 to 24

25 to 39

40 to 59

60 to 69

70 or older

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* 3. Which race/ethnicity best describes you? (Please choose only one.)

White or Caucasian

Black or African American

Hispanic or Latino

Asian or Asian American

American Indian or Alaska Native

Native Hawaiian or other Pacific Islander

Another race

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* 4. What is your gender?

Female

Male

Other (including non-binary)

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* 5. Does your household include children ( under 18)?

Yes

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* 6. How many people currently live in your household?

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* 7. Where do you currently live?

City of Muskegon

Muskegon Heights

Muskegon Township

Norton Shores

Fruitport

Montague

North Muskegon

Roosevelt Park

Whitehall

Other Muskegon community

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* 8. What is the best description of your household's income level?

Under $20,000 annual income for household

Between $20,000 and $34,999 household annual income

Between $35,000 and $49,999 household annual income

Between $50,000 and $74,999

$75,000 or more in annual household income

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* 9. Please check any of the following benefits or sources of household income you receive

TANF (cash public benefits)

Bridge card (also known as SNAP or Food stamps)

SSI check

SSA (retirement)

SSA (disability)

VA benefits

Unemployment benefits

Medicare

Medicaid

MI Child

Other Disability Check (from workers comp or other)

Wages

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* 10. Please check all that are true for your household in past year

Moved because of eviction or foreclosure

Received shut off notice on utilities

Went without heat in home

We were homeless

We needed to stay with family or friends for housing

We used a food bank or food pantry for help

Skipped a meal because didn't have enough money

Skipped a doctor visit because of the cost

Skipped a prescription because of the cost

Missed work because of transportation problem

Skipped a needed home repair because of the cost

Lost family income because an adult in home became disabled and can't work

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* 11. Have any of these been a challenge for you? (pick all that apply)

Alcohol

Prescription drugs

Street drugs

Gambling