Mental Health Hospital Emergency Room Care Survey

The National Alliance on Mental Illness of New York City (NAMI-NYC) and Manhattan Together want to learn about people’s experiences in order to improve mental health care in emergency rooms. You are invited to participate in this online survey about patients who have visited a hospital emergency room in New York City since January 2019 for psychiatric evaluation. There is one survey that can be completed by a family member, caregiver or friend who accompanied a patient or consumer of mental health services to a hospital emergency room for psychiatric evaluation. There is another survey that can be completed by a patient or consumer of mental health services who has visited a hospital emergency room for psychiatric evaluation.

 

The survey should take about 25-30 minutes to answer.

 

Your participation in this survey is voluntary. You are free not to answer the survey or any particular question that you do not wish to answer for any reason.

 

Participation in the survey has no effect on any services the patient receives.

 

Your survey answers will be sent to a link at SurveyMonkey.com where data will be stored in a password-protected, electronic format. Survey Monkey does not collect identifying information such as your name, email address, or IP address. Therefore, your responses will remain anonymous. No one will be able to identify you or your answers, and no one will know whether or not you participated in the study.

 

At the end of the survey, you will be asked if you are interested in participating in an in-depth conversation about your experience. If you choose to provide contact information, your survey responses may no longer be anonymous. However, no names or identifying information would be included in any reports or presentations based on these data, and your responses to this survey will remain confidential.