FPM Practice Manager Salary Survey 2024

Welcome to the Practice Management Salary Survey 2024

Thank you for participating in this year's FPM Practice Manager Salary Survey.

The information you provide will help us examine the differences in pay between the regions, and gauge how age and experience affect salaries in practice management, as well as how many PMs are getting pay rises and the hours you’re working.

All responses to the survey will remain completely confidential.

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* 1. Name

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* 2. Email Address

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* 3. What is your job title?

Practice Manager

Assistant Practice Manager

Business Director

Business Manager

Business partner

Business/Practice Manager

Clinical Manager

Deputy Practice Manager

Executive Manager

General Manager

Interim Practice Manager

Locum Practice Manager

Managing Partner

Operations Manager

Patient Services Manager

Practice & Business Manager

Practice Business Manager

Practice Development Manager

Practice General Manager

Practice Manager

Practice/Finance Manager

Practice/Project Manager

Quality & Performance Manager

Senior Practice Operations Manager

Service Delivery Lead

Strategic Manager

PCN Manager

Network Manager

Contracts Manager

Other (please specify)

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* 4. Do you have Partner Status? If no please go to Q6

Yes

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* 5. If you answered yes, how long have you had partner status?

Less than a year

1 - 2 years

3 - 5 years

6 - 10 years

more than 10 years

not applicable

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* 6. Gender

Female

Male

Trangender

Non-Binary/Non-Conforming

Prefer not to say

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* 7. Ethnicity

Asian / Asian British

Black / Black British

Mixed / Multiple Ethnic groups

White

Other Ethnic group

Prefer not to say

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* 8. Age

18 - 25

26 - 35

36 - 45

46 - 55

56+

Prefer not to answer

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* 9. What are your contracted hours per week (choose from dropdown list)?

Other (please specify)

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* 10. What is your basic annual salary effective from 1st April 2024?
(Based on your contracted hours per week in Question 9)

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* 11. What additional benefits does the Practice provide? Tick all that apply

Company sick pay (i.e. additional to statutory sick pay)

Employee Discount Schemes (e.g. NHS Discounts)

Employee of the Month scheme

Expenses (e.g. mileage)

Extra leave (i.e. above statutory 5.6 weeks/28 days)

Flexible working

Free parking

Gym membership

Hybrid working

Learning & Development Allowance

Employee Assistance Program

Mentorship programme

NHS pension scheme

Remote/work from home

Salary Sacrifice (e.g. car purchase)

Other (please specify)

None of the above

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* 12. How satisfied are you with your current salary?

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

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* 13. Why do you think that?

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* 14. Over the last 12 months has your salary risen, fallen or stayed the same?

Fallen

Risen

Stayed the same

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* 15. If you work additional hours, how many per week? (nearest whole hour)

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* 16. Do you get paid for working additional hours?

Yes

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* 17. Did you receive a bonus within the year ending 31st March 2024?

Yes

If yes, how much?

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* 18. Were you awarded a payrise (not bonus) for the year ending 31st March 2024?

Yes

If yes, how much?

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* 19. what tools and measures does the practice use to determine how much practice managers should be paid?

Job Evaluation: Conducting a formal assessment of the Practice Manager's role, responsibilities, and required skills to assign it to an appropriate pay grade within the organisation's job structure.

Market Research: Conducting surveys and analyzing data to compare the salaries of Practice Managers in similar healthcare organisations within the UK market to ensure competitive pay rates.

Performance-Based Assessment: Evaluating the individual's performance against pre-established criteria, such as achieving organisational goals, meeting targets, or demonstrating exceptional leadership skills, and linking pay increases or bonuses to performance outcomes.

Experience and Qualifications: Considering the number of years of experience and relevant qualifications or certifications held by the Practice Manager, such as degrees in healthcare management or related fields.

Responsibilities and Scope: Assessing the level of responsibility and complexity associated with managing a healthcare practice, including factors such as the number of staff members supervised, the size of the practice, and the range of duties involved.

Market Demand and Supply: Taking into account the supply and demand for Practice Managers in the job market, as well as any specific shortage or high-demand areas, which may influence pay rates.

Internal Equity: Ensuring fairness and consistency by considering pay structures within the organisation and comparing the Practice Manager's pay to other roles with similar levels of responsibility or complexity.

Don't Know

Other (please specify)

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* 20. How would you describe the location of your practice?

Rural (in the country but tend to have good, fast transport links to urban areas)

Remote (offshore islands/areas of low population density with long transport links to cities and district hospitals)

Urban (density of houses, commercial buildings and transport links - can refer to towns, cities, and suburbs)

Other (please specify)

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* 21. What is your Patient List Size?

Less than 2,000

2,001 - 4,000

4,001 - 6,000

6,001 - 8,000

8,001 - 10,000

10,001 - 15,000

15,001 - 20,000

20,001 - 25,000

25,001 - 30,000

30,001 and above

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* 22. How many sites do you manage?

5 or more

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* 23. How many employees do you manage in total across all sites?

0 - 15

16 - 30

31 - 45

46 - 60

More than 60

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* 24. Is your practice a dispensing practice?

Yes

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* 25. How long have you been in your current role?

Less than 1 year

1 - 2 years

3 - 5 years

6 - 10 years

10- 20 years

20+ years

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* 26. Before taking a practice management role, what sector did you work in (choose from dropdown list)?

Other (please specify)

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* 27. Do you have a management qualification?

Yes

Other (please specify)

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* 28. How do you feel about life in practice management in 2024?

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* 29. Rate the support you get from your Primary Care Network

Very unsatisfied

Unsatsified

Neither unsatisfied or satisfied

Satisfied

Very satisfied

Very unsatisfied

Unsatsified

Neither unsatisfied or satisfied

Satisfied

Very satisfied

Comments

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* 30. Do you plan to retire, resign or continue in your role in the next 12 months?

Retire

Resign

Continue

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* 31. What do you feel is your biggest challenge in primary care as a Practice Manager?

Clinical Case Management (coding, summarising, terminology)

Patient Care (customer service, communications, complaints, handling difficult situations)

Safeguarding issues

Data Protection (IG/GDPR, confidentiality, governance)

Health & Safety

Finance and Contractual Issues (e.g. practice finances, generating income, reducing costs)

People Management (HR, recruitment, leadership, managing staffing issues)

Practice Management (business and contract management, NHS requirements, change/project management)

Personal/Professional Development (e.g. Coaching/Mentoring, resilience, mindfulness)

Other (please specify)

None of the above

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* 32. Would you like to know about courses in your area?

Yes please (via email)

No thanks

FPM Practice Manager Salary Survey 2024

Welcome to the Practice Management Salary Survey 2024

Question Title

* 1. Name

Question Title

* 2. Email Address

Question Title

* 3. What is your job title?

Question Title

* 4. Do you have Partner Status? If no please go to Q6

Question Title

* 5. If you answered yes, how long have you had partner status?

Question Title

* 6. Gender

Question Title

* 7. Ethnicity

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* 8. Age

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* 9. What are your contracted hours per week (choose from dropdown list)?

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* 10. What is your basic annual salary effective from 1st April 2024?(Based on your contracted hours per week in Question 9)

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* 11. What additional benefits does the Practice provide? Tick all that apply

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* 12. How satisfied are you with your current salary?

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* 13. Why do you think that?

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* 14. Over the last 12 months has your salary risen, fallen or stayed the same?

Question Title

* 15. If you work additional hours, how many per week? (nearest whole hour)

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* 16. Do you get paid for working additional hours?

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* 17. Did you receive a bonus within the year ending 31st March 2024?

Question Title

* 18. Were you awarded a payrise (not bonus) for the year ending 31st March 2024?

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* 19. what tools and measures does the practice use to determine how much practice managers should be paid?

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* 20. How would you describe the location of your practice?

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* 21. What is your Patient List Size?

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* 22. How many sites do you manage?

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* 23. How many employees do you manage in total across all sites?

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* 24. Is your practice a dispensing practice?

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* 25. How long have you been in your current role?

Question Title

* 26. Before taking a practice management role, what sector did you work in (choose from dropdown list)?

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* 27. Do you have a management qualification?

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* 28. How do you feel about life in practice management in 2024?

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* 29. Rate the support you get from your Primary Care Network

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* 30. Do you plan to retire, resign or continue in your role in the next 12 months?

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* 31. What do you feel is your biggest challenge in primary care as a Practice Manager?

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* 32. Would you like to know about courses in your area?

* 10. What is your basic annual salary effective from 1st April 2024?
(Based on your contracted hours per week in Question 9)