Tassielink Transit - Customer Survey Form

We like to make sure our customers are happy with our service. Your feedback is important to us and helps us to identify where we can improve.  We appreciate all feedback, good and bad, to help us continue to provide the best service we can to our customers.

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* 1. What is the primary purpose of your travel on the bus?

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* 2. Why do you use this bus service? (You can select more than one option)

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* 3. How often do you catch buses?

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* 4. Do you catch buses on the weekend?

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* 5. What type of ticket do you purchase?

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* 6. Did you have a car available to make this trip today?

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* 7. Does the current timetable suit your needs?

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* 8. Thinking back over the last month, was there any trip you would have liked to make by bus but were not able to?

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* 9. If yes, why was that?

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* 10. Overall, how satisfied are you with bus services in your area?

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* 11. Do you find it difficult to travel on buses because of any of the following?

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* 12. What would need to happen for you to start catching a bus, or catch a bus more often?

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* 13. Would you like to make any other comments about our bus services?

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 100% of survey complete.

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