2024 Health Center Patient Satisfaction Survey

We want to know your thoughts about the care you receive at our Health Center.  Our goal is to provide you with the highest quality, most efficient, and safest care to support your wellness.  Your answers are important to us.
1.Approximately how long have you been receiving services from the CSS Health Center?
2.Access to Care
Great
Good
OK
Fair
Poor
N/A
Able to get an appointment
Convenient hours of operation
Prompt return of phone calls
Convenience of Health Center location
Explanation of charges/fees
3.Facility / Waiting Area
Great
Good
OK
Fair
Poor
N/A
Neat, clean, and comfortable building
Accessible for persons with physical limitations/disabilities
Provides a safe environment
Time in waiting room
Time in exam room
4.Staff Interaction
Great
Good
OK
Fair
Poor
N/A
Listens to you
Takes enough time with you
Answers your questions
Friendly and helpful
Confidentiality and privacy respected
5.My health has improved since coming to the CSS Health Center.
6.Please indicate if you are interested in receiving any of these additional services through the CSS Health Center.
7.What do you like best about the CSS Health Center?
8.What do you like least about the CSS Health Center?
9.Are you of Spanish, Hispanic or Latino origin or descent?
10.Please indicate your gender:
11.Race: Please mark one or all that you consider yourself to be:
12.What is your sexual orientation?
13.Suggestions for Improvement?