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* 1. Catholic Charities staff responded to my initial contact in a timely manner

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* 2. I am treated courteously by Catholic Charities Staff.

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* 3. Clients receive valuable services from Catholic Charities

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* 4. I feel satisfied with the service provided by Catholic Charities.

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* 5. Catholic Charities staff are responsive to clients' needs

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* 6. Catholic Charities staff are concerned about clients' well-being and welfare

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* 7. Catholic Charities staff follow-through on clients/ needs

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* 8. Catholic Charities services make a positive impact on the quality of life of their clients

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* 9. Catholic Charities staff are knowledgeable of services relevant to their clients

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* 10. Comments/Suggestions for Improvement:

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