Catholic Charities Elder Affairs Program Stakeholder Satisfaction Survey Question Title * 1. Catholic Charities staff responded to my initial contact in a timely manner Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 2. I am treated courteously by Catholic Charities Staff. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 3. Clients receive valuable services from Catholic Charities Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 4. I feel satisfied with the service provided by Catholic Charities. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 5. Catholic Charities staff are responsive to clients' needs Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 6. Catholic Charities staff are concerned about clients' well-being and welfare Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 7. Catholic Charities staff follow-through on clients/ needs Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 8. Catholic Charities services make a positive impact on the quality of life of their clients Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 9. Catholic Charities staff are knowledgeable of services relevant to their clients Strongly agree Agree Neutral Disagree Strongly disagree Question Title * 10. Comments/Suggestions for Improvement: Done