2020 City of Monroe Business Survey

City of Monroe Business Survey

Thank you for your participation in the 2020 Monroe Business Survey.

Due to the COVID-19 pandemic this has been a year of unprecedented challenges for the businesses and residents of Monroe. Feedback on how the city can best support our businesses during this crisis is more critical than ever.

In addition to learning information that will help in planning programs and services for the community at large, your responses will potentially enable us to identify ways in which we can support your specific business. This survey is being conducted as part of the city’s business expansion and retention program. The deadline for survey responses is October 31, 2020. The results of the survey will be published on the City of Monroe website upon completion of the survey. No personal or contact information is included in the published results. All questions are optional. The survey will take about 25 to 30 minutes to complete.

If you have questions about why we are asking for this information or how your answers are used or data privacy protected, please contact James Palmer at JPalmer@MonroeWA.gov or call 360-631-0500.

Thank you for your participation.

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* 1. Business Name

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* 2. Contact Person

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* 3. Contact Person Title

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* 4. Business Address

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* 5. Contact's Business Phone

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* 6. Contact's Email

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* 7. Company Website

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* 8. Products/Services

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* 9. Number of Employees

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* 10. Which commercial business district do you identify as being a part of?

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* 11. What markets does your company serve? Check all that apply

Local

County

State

National

International

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* 12. Please rank the following issues by the most important issue facing your company (#1) to the least important issue (#12).

Utilities

Physical Space

Vandalism

Criminal Activity

Access to Capital

Transportation

Safety

Production Processes

Taxes

Govt. or Environmental Regulations

Stormwater

Business Management

Marketing

Financial Impacts of COVID-19

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* 13. Please describe the most critical issue facing your business?

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* 14. Please rank the city's Economic Development investment priorities. #1 as the most important

Request State Legislature finish State Route 522 between Monroe and Paradise Rd.

Replace gateway and way-finding signs to direct residents and visitors to business districts and attractions.

Provide shelter and services to chronically homeless

Support Multi-family housing adjacent to business districts.

Partner with Everett Community College to provide workforce training.

Financial support for small businesses impacted by COVID-19

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* 15. Are there other Economic Development investment priorities that you would like the City to add?

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* 16. Please rate the following community resources according to their quality and cost, choose the response which best matches your opinion.

	Excellent	Good	Average	Poor	No Opinion
Water/Sewer	Water/Sewer Excellent	Water/Sewer Good	Water/Sewer Average	Water/Sewer Poor	Water/Sewer No Opinion
Natural Gas	Natural Gas Excellent	Natural Gas Good	Natural Gas Average	Natural Gas Poor	Natural Gas No Opinion
Electric	Electric Excellent	Electric Good	Electric Average	Electric Poor	Electric No Opinion
Telecommunications	Telecommunications Excellent	Telecommunications Good	Telecommunications Average	Telecommunications Poor	Telecommunications No Opinion
City Streets	City Streets Excellent	City Streets Good	City Streets Average	City Streets Poor	City Streets No Opinion
WSDOT Highways	WSDOT Highways Excellent	WSDOT Highways Good	WSDOT Highways Average	WSDOT Highways Poor	WSDOT Highways No Opinion
Public Transportation	Public Transportation Excellent	Public Transportation Good	Public Transportation Average	Public Transportation Poor	Public Transportation No Opinion
Health Care	Health Care Excellent	Health Care Good	Health Care Average	Health Care Poor	Health Care No Opinion
Entertainment/Recreation	Entertainment/Recreation Excellent	Entertainment/Recreation Good	Entertainment/Recreation Average	Entertainment/Recreation Poor	Entertainment/Recreation No Opinion
Education (K-12)	Education (K-12) Excellent	Education (K-12) Good	Education (K-12) Average	Education (K-12) Poor	Education (K-12) No Opinion
Higher Education	Higher Education Excellent	Higher Education Good	Higher Education Average	Higher Education Poor	Higher Education No Opinion
Police Protection	Police Protection Excellent	Police Protection Good	Police Protection Average	Police Protection Poor	Police Protection No Opinion
Fire Protection	Fire Protection Excellent	Fire Protection Good	Fire Protection Average	Fire Protection Poor	Fire Protection No Opinion
Paramedic/EMT Services	Paramedic/EMT Services Excellent	Paramedic/EMT Services Good	Paramedic/EMT Services Average	Paramedic/EMT Services Poor	Paramedic/EMT Services No Opinion
Land Use/Building Permits	Land Use/Building Permits Excellent	Land Use/Building Permits Good	Land Use/Building Permits Average	Land Use/Building Permits Poor	Land Use/Building Permits No Opinion
Economic Development	Economic Development Excellent	Economic Development Good	Economic Development Average	Economic Development Poor	Economic Development No Opinion

Other (please specify)

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* 17. Current Employment Status

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* 18. If increasing employment, what is the approximate number of employees you intend to add?

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* 19. If "Downsizing" number of positions you plan on reducing

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* 20. Do you have plans to increase your physical space in the next 3 years?

Yes

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* 21. If "Yes" how many total square feet will you require?

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* 22. Will you be making new investments in equipment in 2020?

Yes

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* 23. Are you planning an expansion of your business in the next 5 years?

Yes

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* 24. If "Yes", please briefly describe your expansion plans.

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* 25. Is your company planning any new or expanded operations outside of the City of Monroe?

Yes

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* 26. If "Yes", where and why was Monroe not chosen to expand or create new operations?

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* 27. Have you reduced your staffing capacity due to the COVID-19 crisis?

Yes, we have laid off employees and or contract workers.

Yes, we have reduced the hours of employees and or contract workers.

Yes, we have laid off employees or contract workers AND reduced hours of remaining employees or contract workers.

No, we have not reduced staffing

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* 28. If you have laid off employees or contract workers, how many?

Number of Employees Laid Off

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 29. What percentage of layoffs are permanent vs. temporary

Permanent

Temporary

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* 30. Do you intend to reduce staffing in the next 6 months?

Yes, we do plan to lay off staff and or contract workers.

Yes, we do plan on reducing hours of staff and or contract workers.

Yes, we do plan to reduce hours of staff and or contractors AND lay off some staff and or contractors.

No, we do not plan on reducing staff or contact workers.

Not sure

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* 31. Will you be able to make rent/mortgage payments over the next six months?

Yes

Not sure

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* 32. Have you lost money through deposits or down payments that will not be refunded? Or Have you had to refund deposits or down payments?

Yes

Please Describe

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* 33. Are there other costs, such as equipment leases or debt payments that will be difficult to cover? Please describe.

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* 34. Have your costs increased during the COVID-19 crisis? i.e. video conferencing subscriptions, sanitizing supplies, etc. Please describe.

Yes

If yes, please describe those costs.

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* 35. Did your income decline compared to this time last year?

Yes

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* 36. If so, by what percentage did your revenues decline? 100 means a complete loss of revenue and 0 means no loss of revenue.

Percentage of Revenue Decline

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 37. Please indicate which additional impacts your business is experiencing due to the COVID-19 crisis. Check all that apply

Late payments or collection losses

lack of cash reserves. Inability to pay bills, fees

Discrimination or unfair treatment

Temporary closure

Cancelled events

Reduced participation at planned gatherings and events

Other (please specify)

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* 38. Please indicate which of the following COVID-19 related developments has affected your business. Check all that apply.

Workers working remotely

Workers working reduced hours

Absenteeism from sick workers

Reduced access to clients and customers due to remote working

Cancelled business trips (domestic)

Cancelled business trips (international)

Unable to get critical supplies or production parts, components.

Cancelled or postponed delivery of export orders (domestic)

Cancelled or postponed delivery of export orders (international)

Fewer visitors to the region.

Drop in number of customers

Decline in business due to uncertainty and longer-term fears

Other (please specify)

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* 39. What skills do you feel will best help workers thrive during the COVID-19 crisis?

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* 40. Do you feel Everett Community College, East Valley Campus, can play a role in helping workers prepare and deal with with the COVID-19 crisis? How?

Yes

If yes, how can EvCC play a role?