Child Support Services Customer Service Survey Revised 11/1/2015

About Your Recent Contact

It is important to us that all of our customers receive quality customer service. We value your opinion; it does make a difference! Please take a few minutes to complete this short survey

Click on the “Done” button at the end of this survey when you are finished. Thank you for taking the time to complete this survey!

Question Title

* 1. Please tell us who you are.

Question Title

* 2. What was the purpose of your contact today?

Establish a Case/Order

Default Review

Notice/Letter

License Suspension

Modify Case

FTB/Bank Levy

Payment/Billing Issues

Update Case

Other (please specify)

Question Title

* 3. How did you most recently contact the child support program?

In Person

By phone

Customer Connect by phone

Customer Connect Online