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Help us improve your experience with the Independence Provider Services Call Center |
Independence Blue Cross (Independence) would like your feedback on your recent interactions when calling our Provider Services Call Center for assistance.
When completing this survey, please think about your experience with calls about benefits, billing, and claim-related issues. This survey is not to gather feedback about the Health Resource Center, which shares the same telephone number and manages calls about clinical services.
For us to continually improve the provider experience, it is important that we obtain feedback on a frequent basis.
We ask that you take this short survey (less than 5 minutes, depending upon the level of feedback you would like to share) to help us identify areas for improvement, so we can better serve the provider community. Please submit your responses by November 18, 2019.
Thanks in advance for your feedback!
For us to continually improve the provider experience, it is important that we obtain feedback on a frequent basis.
We ask that you take this short survey (less than 5 minutes, depending upon the level of feedback you would like to share) to help us identify areas for improvement, so we can better serve the provider community. Please submit your responses by November 18, 2019.
Thanks in advance for your feedback!