2020 Survey Customer Satisfaction Survey - To identify weakness and performance failures in serving our customer Question Title * 1. Are you a repeat customer? Yes No Question Title * 2. Did we meet your expectations? Please type comment next to No and please be specific. I want to make changes to prevent things from going wrong. Please leave your e-mail so that I may contact you. Yes No Question Title * 3. How were communication regarding your order? Within 2 days Delayed 3 days or more No notice Notice acknowledging your order and availability or delay. Notice acknowledging your order and availability or delay. Within 2 days Notice acknowledging your order and availability or delay. Delayed 3 days or more Notice acknowledging your order and availability or delay. No notice Notice of the shipping of your purchase. Notice of the shipping of your purchase. Within 2 days Notice of the shipping of your purchase. Delayed 3 days or more Notice of the shipping of your purchase. No notice Did you receive a tracking number for your order? Did you receive a tracking number for your order? Within 2 days Did you receive a tracking number for your order? Delayed 3 days or more Did you receive a tracking number for your order? No notice Comments Question Title * 4. How important in your purchase is knowing the shipping costs before you hit check out, whether a fixed shipping fee or free shipping Very Important Not so important It made the sale. Very Important Not so important It made the sale. Question Title * 5. How would you rate Fast eddy Sports as a vendor for motorcycle accessories? Top vendor No better than the others Not so good Top vendor No better than the others Not so good Comment (please specify) Question Title * 6. How likely are you to do business with us again? Please specify comments. Very Likely Maybe Ain't gonna happen. Please enter comments as to why. Please comment and enter your e-mail so I can contact you regarding your concerns. Question Title * 7. How did you hear about us? A friend Internet search Face Book Add Face Book Group Internet forum e.g. Thunderbird1600.com, Ratnet, BonnevilleAmerica.com Next