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How effectively have you implemented the changes required by the Australian regulator into your compliance frameworks and day-to-day business? Get a quick sense check with our one minute survey.

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* 1. Have you seen the number of complaints received by your company at least doubling since October 2021?

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* 2. Have you increased your reporting of complaints trends and systemic issues to your senior management and board since October 2021?

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* 3. Have you increased the amount of compliance and new processes training for your customer-facing staff & operational management by at least 30% in the last 6 months?

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* 4. Have you seen a significant increase in the number of vulnerable customers or parties in the last 6 months?

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* 5. Have you seen an increase in the number of potential (incidents) or actual breaches recorded on your breach register since October 2021?

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