Practice Experience Survey
1.
Generally, how easy is it to get through to someone at your GP practice on the phone?
Very easy
Fairly easy
Not very easy
Not at all easy
2.
How easy is it to use your GP practice’s website to look for information or access services?
Very easy
Fairly easy
Not very easy
Not at all easy
3.
Were you satisfied with the appointment (or appointments) you were offered?
Yes, and I accepted an appointment
No, but I still took an appointment
No, and I did not take an appointment
4.
Overall, how would you describe your experience of making an appointment?
Very Good
Fairly Good
Neither good nor poor
Fairly poor
Very poor
5.
Overall, how would you describe your experience of your GP practice?
Very good
Good
Neither good nor poor
Poor
Very poor
6.
Please use this box to feedback any comments to the practice: