Practice Experience Survey Question Title * 1. Generally, how easy is it to get through to someone at your GP practice on the phone? Very easy Fairly easy Not very easy Not at all easy Question Title * 2. How easy is it to use your GP practice’s website to look for information or access services? Very easy Fairly easy Not very easy Not at all easy Question Title * 3. Were you satisfied with the appointment (or appointments) you were offered? Yes, and I accepted an appointment No, but I still took an appointment No, and I did not take an appointment Question Title * 4. Overall, how would you describe your experience of making an appointment? Very Good Fairly Good Neither good nor poor Fairly poor Very poor Question Title * 5. Overall, how would you describe your experience of your GP practice? Very good Good Neither good nor poor Poor Very poor Question Title * 6. Please use this box to feedback any comments to the practice: Done