Mineral Resources Authority

Customer Satisfaction Survey

Dear valued client, we hope you enjoyed your visit to the Mining Haus. As a measure put in place to help us improve on the quality of service and to provide the best customer service experience, we kindly ask that you fill out this brief survey.

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* 1. What was the nature of your visit?

Library

Map Sales

Tenements Related

Project Related

Rock Identification

Managing Director's Office

General Visitors (MRA Service Providers)

Other (Please enter details)

Question Title

* 2. Did you like our environment?

Yes

If you answered No then please comment

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* 3. Were you served within 10 minutes upon arriving?

Yes

If you answered No could you please comment

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* 4. How helpful were our staff?

Extremely helpful

Very helpful

Somewhat helpful

Not helpful

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* 5. If you visited our map sales room or the library, were you served a cup of coffee?

Yes

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* 6. Please leave a comment on how we can make the library and map sales room better for you.

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* 7. Based on your overall experience, how many gold stars do you think we deserve?

Poor

Below Average

Average

Above Average

Excellent

Poor

Below Average

Average

Above Average

Excellent