DSS Mobile Solution Survey

1.In which Connecticut Town/City do you live?

2.Do you currently have an online account (MyAccount) in ConneCT?

Yes

No

3.If you answered no to the above question, would you set up an account if you had a mobile device?

Yes

No

4.How do you check the status of your benefits? Check all that apply.

I check on my computer/tablet.

I use my smartphone.

I use my phone to call DSS/EBT account.

I do not check my benefits.

I call the DSS Benefits Center and use my PIN.

I call the DSS Benefits Center and request to speak with a live person.

5.If the option were available, would you choose to receive a text or an alert on your phone when DSS needs you to act to get or keep your benefits?

Yes

No

6.How often do you check your benefits?

Daily

Weekly

Monthly

7.Do you prefer paper or electronic communications?

Paper

Electronic

8.Do all adult members of your household have their own smartphones?

Yes

No

9.What is your gender?

Female

Male

Non-binary

Prefer not to answer