Researcher: customer satisfaction survey Question Title * 1. How satisfied were you with the advice and directions provided by PROV staff in assisting you to undertake your research? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Comment Question Title * 2. If you have recently used PROV’s digitisation and photocopying services how satisfied were you with the service? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Comment Question Title * 3. If you have recently used PROV’s online enquiry service how satisfied were you with the service? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Comment Question Title * 4. How satisfied are you that the Reading Room you visited provided you with an effective and comfortable area for conducting research? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Comment Question Title * 5. When you last visited a PROV Reading Room how satisfied were you with your interaction with staff? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied N/A Comment Question Title * 6. Do you identify as an Aboriginal or Torres Strait Islander person? Yes No Question Title * 7. Are you researching on behalf of an Aboriginal or Torres Strait Islander person? Yes No Question Title * 8. If you are living with a disability or impairment, how well did our service offering accommodate you? Very Well Somewhat Well Neutral Not Well Very Not Well N/A Comments Question Title * 9. What is the main purpose of your research? Please select the descriptions that are closest to you. (You may tick more than one box) Family history Local history Book or journal article publication Thesis or assignment Indexing Business (eg legal search) Other (please specify in the comments) Comments Done