Customer Satisfaction Survey Thank you for taking time to complete our survey. Your feedback is important to us. Questions marked with * are mandatory. Question Title * 1. What service did you engage Charter Keck Cramer for? (Select all that apply) Advisory Capital Land Surveying Project Management Quantity Surveying Research Valuations Question Title * 2. Which of the following words would you use to describe our services? (Select all that apply) Reliable Approachable High quality Useful Unique Good value for money Responsive Overpriced Poor quality Unreliable Question Title * 3. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the quality of service? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 5. How would you rate the value for money of the service? Excellent Above average Average Below average Poor Question Title * 6. Did we provide regular updates throughout the progress of our service? Yes No If no, please explain why Question Title * 7. Was our service delivered on time / to deadline? Yes No If no, please explain why Question Title * 8. How long have you been a customer of Charter Keck Cramer? This is my first engagement Less than 6 months Six months to 1 year 1-2 years 2 years + Question Title * 9. How likely are you to engage with Charter Keck Cramer again? Not at all likely Extremely likely Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 10. How likely is it that you would recommend Charter Keck Cramer to a friend or colleague? Not at all likely Extremely likely Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 11. Overall, how satisfied or dissatisfied are you with Charter Keck Cramer? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 12. Do you have any other comments or feedback you would like to share with us? (e.g. Comments or feedback about a Charter Keck Cramer employee, improvements we can make etc...) Question Title * 13. Your details (optional) Full name Company Position Contact email Contact number Question Title * 14. Your feedback is important to us in our ongoing commitment to provide quality service. Would it be ok if one of our team contacted you should we wish to discuss your feedback further? Yes - Please complete your details in question 13 No - I don't have any further input Submit