Customer Satisfaction Survey Question Title * 1. Facility Type 503A Compounding Pharmacy 503B Outsourcing Facility Pharmaceutical Hospital Outpatient Clinic Other (please specify) Question Title * 2. What is your role? Owner Pharmacist in Charge Pharmacy Technician Other (please specify) Question Title * 3. What services do you currently use with Eagle? Check all that apply. Chemistry Microbiology Consulting Environmental Monitoring Plates SurfaceShield Wipe Sampling and Cleaning Verification Kit Other (please specify) Question Title * 4. Do you utilize other laboratories? If so, check all that apply. ARL Dynalabs FrontRange Pharmetric CIAL Infinity Boston Analytical Other (please specify) Question Title * 5. If you answered yes to question #2, please select the reasons why. They provide services not offered by Eagle Better Customer Service Better Turnaround Time More Knowledge/Experience Better Website / Customer Portal Other (please specify) Question Title * 6. Overall how would you rate your satisfaction with Eagle Analytical? Very unsatisfied Somewhat unsatisfied Neutral Satisfied Very Satisfied Very unsatisfied Somewhat unsatisfied Neutral Satisfied Very Satisfied Question Title * 7. Please share any comments or suggestions you may have to help us improve our overall service to you Question Title * 8. Please rate your satisfaction with the EagleTrax customer portal. Very unsatisfied Somewhat unsatisfied Neutral Satisfied Very Satisfied Very unsatisfied Somewhat unsatisfied Neutral Satisfied Very Satisfied Question Title * 9. Please provide further detail on your EagleTrax experience or any suggestions you recommend to improve the EagleTrax. Question Title * 10. Have you considered purchasing Environmental Monitoring plates from Eagle? Yes No I was not aware Eagle sells environmental monitoring plates Other (please specify) Question Title * 11. If you answered yes or no to the above, please provide us with more details below. Question Title * 12. Have you considered purchasing a SurfaceShield Wipe Sampling and Cleaning Verification Kit from Eagle? Yes No I was not aware Eagle sells a SurfaceShield Wipe Sampling and Cleaning Verification Kit Other (please specify) Question Title * 13. If you answered yes or no to the above, please provide us with more details below. Question Title * 14. Would you like us to contact you regarding your feedback? If yes, please input your name and contact information below. Done