2024 Ziegler Pool Patron Survey Thank you for spending your summer at the Ziegler Pool! We value your feedback, please take a couple of minutes to complete this survey. Question Title * 1. Enter your email here for a chance to win a $25 Queen City card gift card. (Optional) Question Title * 2. Zip Code Question Title * 3. Please choose the option that best describes you... I am a season pass holder. I purchased daily passes as needed. Question Title * 4. How many years have you been a season pass holder at the Ziegler Pool? 1 2 3 4+ I am not a passholder Question Title * 5. How often did you visit the pool? Daily 2-3 times per week 1 time per week Every two weeks Monthly Question Title * 6. How long is your ideal pool visit? Less than 2 hours Between 2-3 hours Between 3-4 hours Between 4-5 hours More than 5 hours Question Title * 7. What is most important to you? 1 2 3 4 Flexible visit times (no reservations) 1 2 3 4 Access to a seat on the pool deck 1 2 3 4 Limited capacity 1 2 3 4 Guaranteed access to pool Question Title * 8. Which annual income level describes you? Under $35K $35K- 59K $60K and Over Season Pass Holder Benefits Unlimited access to Ziegler Park Pool during all pool hours (provided pool is not at max capacity) No reservations required for passholders on weekends or holidays Single use guest passes to share with family and friends (4 passes per family) Early access to registration for swim lessons and the swim team Discounted admission for special events at the pool Please remember, season passes paid at market rate directly support the Everybody In financial assistance program. Question Title * 9. How satisfied were you with the season pass holder benefits? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied I don't know the benefits I was not a season pass holder. Question Title * 10. How satisfied were you with the concession stand and offerings? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 11. How satisfied were you with the onsite pool staff? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 12. How satisfied were you with the pool cleanliness and accommodations? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Question Title * 13. How satisfied were you with the cashless payment? Satisfied Neither satisfied nor dissatisfied Dissatisfied Question Title * 14. What benefits would you like to see as a season pass holder? Question Title * 15. Did you like the weekend reservation system for crowd control? Yes No Did not reserve a weekend Question Title * 16. Did you or your family utilize any of the following programs or opportunities ? (check all that apply) Free Swim Lessons Free Swim Team Lap Swim Adult Swim Nights (21+ Swim after pool hours) Summer Camp Dog Swim None of the above Question Title * 17. If you utilized free swim lessons, did the session times work for you? Yes at least one session time worked for me/my family No times were a challenge for me/my family If times did not work for you, what times would work better? Question Title * 18. What suggestions do you have for improving the pool? Question Title * 19. How would you like to receive information about pool programming and events? Email Social Media Posters Take Home Flyers Other (please specify) Question Title * 20. Do you have any other comments, questions, or concerns? Done