CRMLS Compliance Quiz Survey

Question Title

* 1. "My seller accepted an offer! When should I update the listing in the MLS from Active to Active Under Contract or Pending?"

a. within 2 days of the offer's acceptance

b. within 1 day of the offer's acceptance

c. once the Earnest Money Deposit is in escrow

d. it is not a requirement to update the status from Active upon acceptance of the offer

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* 2. You're about to post photos for your new listing, but you know CRMLS bans certain things from appearing in those photos. Which of the following is NOT allowed?

a. Property address

b. Agent’s sign

c. Backyard photos

d. All of the above

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* 3. Let's talk about Coming Soon. When you have a listing in the Coming Soon status in CRMLS, how long can you keep it there?

a. 21 days

b. 30 days

c. Until it goes to Pending status

d. Indefinitely

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* 4. You have a new listing, and the seller tells you that they have some photos that they would like you to use in the MLS. What is the best practice in this situation?

a. Accept the photos and use them in the listing because that is what the seller has asked you to do

b. Ask the seller if they took the photos themselves or got them from a third party, and then proceed to get written authorization to use the photos from either the seller or third party accordingly

c. Reject the photos because your photographer did not take them

d. Accept the photos but alter them to make them look different before you use them in the listing

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* 5. Which of the following do the CRMLS Rules allow you to edit out of your listing’s photos before you use them in the MLS?

a. Power lines in the backyard area

b. The neighbor’s garage that extends over your listing’s property line

c. Retail signs in the background

d. None of the above

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* 6. True or False – All violations receive a Warning notice and a chance to correct the issue before Compliance sends a Citation.

a. True

b. False

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* 7. How long after you enter a listing in the MLS do you have to upload at least one photograph (or rendering) that accurately depicts a substantial portion of the exterior of the property? (In English, that's "a picture of the outside of the property.")

a. 5 days

b. 2 days

c. One week

d. Never – CRMLS does not require such a photo

Question Title

* 8. You might remember that CRMLS has rules about "branding," or the way you market yourself or your brokerage when promoting a listing. Which of the following does CRMLS consider branding?

a. A photo showing an entrance marquee with the name of the community

b. Agent contact information at the end of a virtual tour

c. Agent’s yard sign in the photo

d. Both (b) and (c)

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* 9. After your listing has sold, the new owner asks you to remove all the interior photos from the listing. You reach out CRMLS to assist with this request. Will CRMLS accommodate you?

a. Yes, no questions asked

b. Only if the new owner is a law enforcement officer, judge, or prosecutor, or if there is a court order relevant to the request

c. Only if the listing broker makes the request

d. No, not under any circumstances.

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* 10. You're halfway through the quiz! If your seller asks you to exclude their property listing from the MLS, you may still want to find other ways to promote it in public. Which of the following marketing methods can you use without triggering the rule that requires you to enter the listing in the MLS for cooperation?

a. Flyers

b. Email blasts

c. Facebook posts

d. None of the above

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* 11. True or False: If the Warning notice that CRMLS sent me went to my spam email folder, that is grounds for Compliance to dismiss any Citations I received after not seeing the Warning notice.

a. True

b. False

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* 12. True or False: You can use a Google Street View image as an exterior photo on a listing.

a. True

b. False

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* 13. True or False: You must have a set of written instructions signed by your seller before you enter a listing in CRMLS's Coming Soon status.

a. True

b. False

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* 14. You have scheduled a showing but will be unable to attend due to a conflict. Which of the following is a permissible option in this situation?

a. Give your client your electronic key and tell them they can go look at the property on their own

b. Demand that the listing agent go to the property and conduct the showing

c. Go to the property and open the door for the client, tell them they can go in and look at the property and then go off to your other appointment.

d. None of the above

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* 15. You're entering a listing and you want the world to know! Which of these would get you in trouble with CRMLS if you put it in the Public Remarks or Property Description field?

a. The number of bedrooms at the property

b. A mention of a swimming pool on the property

c. The date and time of an upcoming open house

d. None of the above

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* 16. You are in the process of obtaining a listing, with a seller who is very eager to get started and get the property on the MLS. The seller has not yet signed the listing agreement, but you expect you'll have the signature in the next few days. You should:

a. Enter the listing in the MLS in Active status immediately because your client is eager to get going

b. Sign the listing agreement for the seller and enter the listing in the MLS since you will be getting the actual signature soon

c. Wait until the seller signs the listing agreement before entering the listing in the MLS

d. Enter the listing in the MLS and put it on HOLD status until the seller signs the listing agreement

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* 17. True or false: You can show a listing to a client while it is in Coming Soon status.

a. True

b. False

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* 18. True or False: As long as you pay your fine, you don’t have to correct the violation.

a. True

b. False

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* 19. Which of the following should NOT be part of the Public Remarks section of your listing?

a. The seller's work hours

b. The listing agent's contact information

c. Gate/access codes

d. All of the above

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* 20. In which of the following situations do you need permission from the Listing Broker to advertise that broker’s listing:

a. You want to record a video of the listing from the sidewalk and post it on Instagram

b. You want to make a Craigslist post for the listing and invite buyers to contact you for a showing

c. You want to create an email about the listing and send it to your mailing list

d. All of the above

Want to know more about CRMLS Compliance, visit our website at crmls.org/compliance.

To send us feedback, email us at feedback@crmls.org.