Wabash Valley Neighbors Helping Neighbors Homeowner Survey
Thank you for submitting your project to Wabash Valley Neighbors Helping Neighbors! WVNHN is a new program, and we want it to run as smoothly as possible so that homeowners and volunteers have the best possible experience. To that end, please take a few minutes after your project is completed to respond to this brief survey. We’d greatly appreciate your feedback.
1.
Type of project for which you requested assistance:
Housing-related repair/maintenance
Lawn/landscaping
Assistance with a personal need
Other (please specify)
How much do you agree with the following statements about the Wabash Valley Neighbors Helping Neighbors (WVNHN) program?
2.
The process for submitting a project was clear and easy to follow.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
If not, how can we improve the process?
3.
The WVNHN website provides adequate information about the overall program and the project submission process.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
If it doesn’t, what additional information can we provide?
4.
I felt I received enough information from the website and staff to submit my project and connect with the volunteer.
Yes
No
If not, what information can we provide to help you feel better prepared?
5.
My overall experience interacting with my volunteer was positive.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
If your experience was not positive, can you describe why and offer suggestions for improving it?
6.
I was satisfied with the quality of the volunteer's work.
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
7.
I will likely submit a project with WVNHN again.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
8.
I will recommend this opportunity to friends, coworkers, or family.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
9.
How would you rate your overall experience with Wabash Valley Neighbors Helping Neighbors?
Negative Experience
Neither Negative nor Positive
Positive Experience
Negative Experience
Neither Negative nor Positive
Positive Experience
10.
Additional comments or feedback:
11.
Your name (optional):