DES / NDIS Satisfaction Survey Question Title * 1. How happy are you with the services you were provided? 1 - Not at all happy 3 - Neutral 5 - Very happy Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 2. Were you fairly treated when you used our services? 1 - Not at all 3 - Sometimes 5 - All the time Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 3. Do you feel the services provided were suitable for your individual needs? 1 - Not at all 3 - Sometimes 5 - All the time Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 4. Did you feel you could make choices about what you wanted to do so you could work towards your goals? 1 - Not at all 3 - Sometimes 5 - All the time Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. Were the services available to you explained clearly? 1 - Not at all 3 - Somewhat clearly 5 - Very clearly Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 6. Were you informed about how to give feedback about the services you received? Yes No Comment (optional) OK Question Title * 7. Do you feel that you could raise feedback or complaints freely and without fear? 1 - Not at all 3 - Unsure 5 - Absolutely Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 8. Do you feel that Joblink Plus respects and protects your rights to privacy and confidentiality? Yes No Comment (optional) OK Question Title * 9. Do you feel that the disability services are managed well through Joblink Plus? 1 - Not at all 3 - Unsure 5 - Very well Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 10. If needed, were you assisted in accessing other services? Yes No Not relevant to me Comment (optional) OK Question Title * 11. Did you feel you were part of the community of Joblink Plus and were included in the service provided? Yes No Comment (optional) OK Question Title * 12. Would you recommend Joblink Plus services to others? Yes No Comment (optional) OK Question Title * 13. Which Joblink Plus office has been helping you? OK Question Title * 14. Your name (optional) OK Question Title * 15. Do you have any suggestions on how we can improve our disability services in the future? OK DONE