Client Feedback Survey
You are receiving this survey for us to gain insight into what we're doing right and what needs more attention. We value your feedback and any testimonials you provide.
1.
Which NORWACS service have you used?
Lismore Women's Health and Resource Centre
WORTH
Heartfelt House
Counsellor
Nurse
Social Worker
Shark Cage Group Program
Strong Foundations Women's Yoga Group
Nourish Northern Rivers Workshop
Mindful Healing Group
Other (please specify)
2.
Are you satisfied with our service?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
3.
What did we do well?
4.
Where did you hear about our organisation?
Website
Social Media
Friends
Google search
Another service
Other (please specify)
5.
Was there anything we could have done differently?
6.
Have we helped you in your day to day life?
7.
What was your least favorite part about working with us?
8.
Would you like to be filmed for a short 30 second vox pop video outlining your experience with the group or service you have taken part in?
Yes
No
If yes, please leave your name and contact details below
9.
Do you consent to your testimonial within this survey being used by us for our website, annual report and/or social media platforms? Please note all testimonials will be non-identifying and anonymous unless requested otherwise.
Yes
No
10.
On a scale of 1 to 5 stars how would you rate the service you have received?
1 star
2 stars
3 stars
4 stars
5 stars
11.
How likely are you able to recommend this service to others? If you would recommend our service please let us know the main reason why.
Extremely likely
Likely
Not Likely
Main reason for recommendation, please comment below
12.
Do you have any suggestions / comments to better improve our service?
13.
If you would like to be contacted by us to discuss further please let us know your name and contact details.
